I need help—or at least, just to kvetch. You remember that big $7.5 million snafu Dreamhost made? Well, I received an invoice the day before and trustingly paid it with my credit card. Then, I learned—from Consumerist, no less, not from Dreamhost—about the billing mistake. Nowhere did Dreamhost mention that legitimate invoices were *also* sent out. I looked at the invoice they sent me and noted the error in the date:
Dreamhost is busy cleaning up the mess after accidentally overcharging their customers by $7.5 million dollars due to a typo. The process is not going smoothly and we’ve been receiving a mix of complaints and praise.
Dreamhost would like you to know that its very very sorry for accidentally billing its customers $7.5 million it wasn’t actually owed. You see, someone typed 2008 when they really meant 2007 and their billing system decided to charge all of their customers in advance for the entire 2008 calendar year. This included debiting huge amounts of money from people’s checking accounts and all the “worst possible scenario” situations you could possibly imagine.
This guy was the unlucky recipient of several spams which seemed to be coming from DreamHost. Seeing as he never heard of anyone forging message headers, he decided to call Dreamhost and leave two vitrol, curse and stupidity laden calls on their answering machine. [NSFW, cursin’]