Earlier this week at the official launch event for the DirecTV Now live-TV streaming service, I and others noticed that while the live feed for the local NBC affiliate was showing up on the DirecTV Now mobile app, the channel was absent from the lineup of stations available for viewing on your actual TV. AT&T staff that we spoke to at the event insisted that this would not be the case when the service launched, but DirecTV Now is now live — and NBC is still not working on users’ TV sets. [More]
Last night, AT&T finally pulled back the veil on its long-awaited DirecTV Now streaming service, which will launch tomorrow starting at $35/month. But before you take a sledgehammer to your cable box or refashion the satellite dish into a sled and/or serving bowl, there are some important things to consider. [More]
After months of teasing the eventual launch of DirecTV Now — a live-TV streaming service that doesn’t require a subscription to cable — AT&T has finally announced the important details of the product that will kick off on Nov. 30 at a price ranging from $35 for around 60 channels to $70 for more than 120 channels. [More]
AT&T has been teasing its live-TV streaming DirecTV Now service for months, but aside from some vague pricing information recently mentioned by AT&T CEO Randall Stephenson, there has been very little in terms of concrete details. However, some new apparently leaked documents may give some indication of what to expect. [More]
The Justice Department has filed a lawsuit against DirecTV, alleging that the nation’s largest satellite TV provider illegally shared non-public information with other pay-TV companies about their negotiations to carry SportsNet LA, the only cable channel in Los Angeles to air most Dodgers games. [More]
Before the $85 billion merger of AT&T and Time Warner was official, it was already being decried by people in both presidential campaigns, consumer advocates, lawmakers, and former regulators. Amid this backlash to the news, both companies’ values have taken a bit of a ding today. [More]
Competition for a single consumer who wants to buy pay-TV or broadband is usually nonexistent, but the world of media and TV overall is super active and cutthroat. Everyone wants a slice of your time — and money — for their media service… and the rumor mill says that’s soon going to include AT&T as well. [More]
We’ve known for a while that AT&T plans to launch an online-only version of DirecTV in the coming months, but even though it shares the same brand name as the nation’s biggest satellite-TV provider, it is not being marketed as a replacement for satellite. However, a recent report claims that AT&T’s long-term goal is to eventually migrate the entire DirecTV customer base online. [More]
Pay-TV services might need to be a bit more careful when it comes to the messages they put out into the universe following an ad watchdog’s suggestion that Comcast and Dish revise some of the claims made against competitors in national ads.
Six months ago, AT&T announced it would launch DirecTV Now, a standalone streaming service to compete with PlayStation Vue and Dish’s Sling TV. Aside from a handful of content partnership announcements, details about DirecTV Now continue to be scarce, but at least we have a timeframe for its launch. [More]
Your Cable Company Will Probably Give You Free HBO For A Few Months, But Good Luck Getting The “New Customer” Rate
For years, we here at Consumerist HQ have heard anecdotal claims that negotiating for a better rate from your cable provider is no longer as simple as it used to be. The discounts weren’t as deep, people would say, the offers were on the weak side, and in the wake of bad PR, companies have seemed more willing to call customers’ bluff and let them cancel service painlessly. Of course, anecdotes do not equal data, so we wanted to know: is this actually a thing? [More]
If it seems like this is the season when every ISP out there is messing with its data caps, well, that’s because it is. Up today: AT&T, with its second shift in data cap policy in the last six months.
You’d think that being the senior U.S. Senator from Missouri would help Claire McCaskill get better service from her cable company, but you’d be wrong. As this recording demonstrates, the legislator has just as much trouble as the rest of us trying to get anything resembling decent service from her pay-TV provider. [More]
Have you received a card from your favorite cousin Chris Thomas lately? All humans are cousins if you go back far enough, after all, and Chris is the public face of DirecTV convincing customers to open mail by disguising it as a greeting card, or some kind of personal mail that you’d actually want to open. [More]