Jeremy P

Could New DirecTV Streaming Service Be A Replacement For Satellite TV?

We’ve known for a while that AT&T plans to launch an online-only version of DirecTV in the coming months, but even though it shares the same brand name as the nation’s biggest satellite-TV provider, it is not being marketed as a replacement for satellite. However, a recent report claims that AT&T’s long-term goal is to eventually migrate the entire DirecTV customer base online. [More]

Bill Barter

Ad Watchdog Warns Comcast & Dish To Use Caution When Dissing DirecTV

Pay-TV services might need to be a bit more careful when it comes to the messages they put out into the universe following an ad watchdog’s suggestion that Comcast and Dish revise some of the claims made against competitors in national ads.

[More]

Ángel Raúl Ravelo Rodríguez

AT&T CEO Says DirecTV Standalone Streaming Service Will Launch By End Of 2016

Six months ago, AT&T announced it would launch DirecTV Now, a standalone streaming service to compete with PlayStation Vue and Dish’s Sling TV. Aside from a handful of content partnership announcements, details about DirecTV Now continue to be scarce, but at least we have a timeframe for its launch. [More]

Ángel Raúl Ravelo Rodríguez

AT&T Exempts AT&T-Owned DirecTV App From Mobile Data Caps

DirecTV and AT&T joined up and moved in together just over a year ago. The merged company started launching meager combo offerings soon after, but it’s taken it a while to warm up into the main event. Now, it seems, we’re getting there, because AT&T is about to start taking advantage of its 141 million North American wireless customers when it comes to expanding DirecTV.

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Your Cable Company Will Probably Give You Free HBO For A Few Months, But Good Luck Getting The “New Customer” Rate

Kenneth Rogers

For years, we here at Consumerist HQ have heard anecdotal claims that negotiating for a better rate from your cable provider is no longer as simple as it used to be. The discounts weren’t as deep, people would say, the offers were on the weak side, and in the wake of bad PR, companies have seemed more willing to call customers’ bluff and let them cancel service painlessly. Of course, anecdotes do not equal data, so we wanted to know: is this actually a thing? [More]

Mike Mozart

AT&T Tweaks Uverse Data Caps (Again), Will Still Charge You $30 For Unlimited Data

If it seems like this is the season when every ISP out there is messing with its data caps, well, that’s because it is. Up today: AT&T, with its second shift in data cap policy in the last six months.

[More]

Listen To A U.S. Senator Try To Get Bogus $8 “Protection” Fee Removed From Cable Bill

Listen To A U.S. Senator Try To Get Bogus $8 “Protection” Fee Removed From Cable Bill

You’d think that being the senior U.S. Senator from Missouri would help Claire McCaskill get better service from her cable company, but you’d be wrong. As this recording demonstrates, the legislator has just as much trouble as the rest of us trying to get anything resembling decent service from her pay-TV provider. [More]

Chris Thomas From DirecTV Moved To AT&T, Still Sends Ads Disguised As Greeting Cards

Chris Thomas From DirecTV Moved To AT&T, Still Sends Ads Disguised As Greeting Cards

Have you received a card from your favorite cousin Chris Thomas lately? All humans are cousins if you go back far enough, after all, and Chris is the public face of DirecTV convincing customers to open mail by disguising it as a greeting card, or some kind of personal mail that you’d actually want to open. [More]

Mike Mozart

AT&T Starting Customer Reward Program With Discounted Movie Tickets, “Tailored Offers”

There’s only so much room for a company as large as AT&T to grow its businesses. Pretty much everyone in the country has a cell phone already, so the only way to attract new customers there is to keep poaching customers from Verizon, T-Mobile, and Sprint. Meanwhile, over in TV-land, DirecTV is huge but cord-cutters are legion. So what’s a giant corporation to do? Give customers presents, of course.

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Ángel Raúl Ravelo Rodríguez

AT&T Working To Put DirecTV In Your Car

Parents who count on TV shows, movies, and cartoon to keep the peace between their children in the backseat during road trips could soon be getting a helping hand from AT&T. With the company’s recent acquisition of DirecTV, it plans to include the television service to connected vehicles using its cellular network. [More]

The 3 Big Things We’ve Learned About Your Cable Bill

The 3 Big Things We’ve Learned About Your Cable Bill

Over the last few months, we’ve reviewed cable and internet service bills for seven of the nation’s largest providers in an attempt to make sense of all those fees and charges. So what did we learn from these bills covering cable, satellite, and fiber customers from Connecticut to California? [More]

geetargeek

From “Yay” To “Boo” To “Shrug,” Here’s What Everyone Had To Say About FCC’s Set-Top Box Proposal

When the FCC voted in February to consider new rules for your cable box, that kicked off a multi-month cycle of public comments, where anyone and everyone can have their say. The deadline for the first round struck at midnight Friday, which means most of the comments are just rolling onto the internet for all and sundry to have a look at.

[More]

DirecTV To Tee Off Its Live 4K TV Channel During Masters Tournament

DirecTV To Tee Off Its Live 4K TV Channel During Masters Tournament

If you’re one of the early adopters who purchased a 4K or Ultra-HD TV, you’ve probably been watching a lot of streaming and on-demand videos while waiting for live TV broadcasts to finally begin taking advantage of all those extra pixels. Next month, DirecTV customers with 4K TVs will be able to watch some of the Masters pro tournament in all its green glory. [More]

No Satellite Needed: DirecTV To Offer Online-Only Pay-TV Service

No Satellite Needed: DirecTV To Offer Online-Only Pay-TV Service

More than a year after competitor Dish launched its Sling TV live streaming service, DirecTV is following suit with the announcement of a new product called DirecTV Now. [More]

The Consumerist Guide To Understanding Your DirecTV Bill

Ángel Raúl Ravelo Rodríguez

When you sign up for telecommunications services — some combination of TV, broadband, and/or phone — you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One business at a time, we’re going to use real customers’ bills to break it down. We’ve already looked at Comcast and TWC. This time we’re switching it up a bit to have a look at satellite, and will be dissecting a bill from DirecTV.

[More]

MLB To Offer In-Market Streaming Starting In 2017 (But You’ll Still Need Cable)

MLB To Offer In-Market Streaming Starting In 2017 (But You’ll Still Need Cable)

The settlement of a years-old class-action lawsuit against Major League Baseball means that fans will have more streaming options for watching their favorite teams. Unfortunately, it also means that if you live in the same market as your favorite team, you still need to pay for cable. [More]

Happy New Year: Dish, DirecTV/AT&T, Time Warner Cable All Raising Rates In January Because They Can

Happy New Year: Dish, DirecTV/AT&T, Time Warner Cable All Raising Rates In January Because They Can

For a bunch of the big cable and satellite companies, it does indeed look like a very merry Christmas and a happy new year are on the horizon — but consumers can be forgiven for feeling a lot more grinchy about it. That’s because all the new nickels, dimes, and dollars that are going to line businesses’ big virtual pockets are coming directly from subscribers in the form of unasked-for price hikes.

[More]

Supreme Court Once Again Shows Its Disdain For Consumer Rights

Supreme Court Once Again Shows Its Disdain For Consumer Rights

For the third time in five years, the U.S. Supreme Court had a chance to reverse a terrifying trend in consumer rights by doing something, anything, to rein in “forced arbitration” clauses that strip consumers of their legal rights and effectively give companies a license to steal. And for the third time in five years, the SCOTUS majority showed its interests lie in protecting the coffers of big business rather than Americans’ access to the legal system. [More]