Man, is the DirecTV billing department staffed by rat-faced bastards or what?
directv
DirecTV's "3-Day No Risk Trial" Actually Full Of Risks And Charges
By 4.6.07
Reader D signed up for what he thought was a 3-day no risk trial period with DirecTV. Dissatisfied with the picture quality, he canceled two days later and returned the receiver.
"Extra Innings" Will Remain On Cable
By 4.5.07
IN DEMAND also offered to make the Extra Innings subscription package available to other cable companies across the United States, MLB said. These operators also would be required to carry the MLB Channel once launched.
Desperate To Keep "Extra Innings" Customers, Cablevision Offers To "Pay" For MLB.TV
By 4.3.07
Cable and Satellite companies are in the midst of a battle to attract and retain the lucrative customers who subscribe to out-of-market sports packages. DirecTV and MLB recently came to an agreement that would allow DirecTV exclusive rights to offer the “Extra Innings” out-of-market baseball package. Cable companies are fighting the deal, even arguing their case before a couple senators. So far, DirecTV’s deal stands and Cablevision is fighting back by offering to compensate former “Extra Innings” customers with a credit towards MLB’s online service MLB.TV. A few shocked readers forwarded the email, which we’ve reproduced inside. The deal is only for customers who subscribed to “Extra Innings” last year. —MEGHANN MARCO
Senators Have Tough Words For DirecTV's "Extra Innings" Deal
By 3.28.07
Senator John Kerry, D-Mass., had questions for Major League Baseball and DirecTV at a Senate Commerce Committee hearing on behalf of subscribers to cable TV and EchoStar Communications Corp.’s Dish Network who are threatened by the DirecTV-only “Extra Innings” deal.
DirecTV: All Your TiVo Are Belong To Us
By 3.18.07
DTV:”But we’re showing that you have an unreturned DVR here, sir.”
Next they’ll bill for your house satellite mount. Make your time. — CAREY GREENBERG-BERGER
Free Stuff: Watch The First 2 Episodes of "The Tudors" Online
By 3.15.07
Don’t know if that’s consumer worthy or if Showtime is intending on it being picked up by blogs like consumerist. Either way, it’s kinda neat.
Yeah, it’s a marketing ploy. However, it’s neat and free. Who are we to judge?—MEGHANN MARCO
DirecTV Close To "Extra Innings" Deal With MLB
By 3.6.07
For baseball, the deal may be worth the controversy because DirecTV is throwing in a valuable sweetener — guaranteeing distribution for a TV network MLB plans to start in 2009, the Journal reported.
1/4 Of HDTV Owners Do Not Realize They Are Not Watching HDTV
By 3.1.07
Anyone who thinks consumers understand high-definition television should consider a recent survey by Leichtman Research Group.
FCC Investigating Proposed DirecTV "Extra Innings" Monopoly
By 2.23.07
John Kerry has released a letter from FCC chairman Kevin Martin announcing an investigation into a proposed deal that would give DirecTV exclusive rights to broadcast “Extra Innings,” a package which currently allows out-of-market baseball fans to watch their home team via cable or satellite. DirecTV has the exclusive rights to a similar package, “NFL Sunday Ticket.” That deal is not being investigated, sadly.
DirecTV Sued Over NFL Advertisements
By 12.11.06
The suit claims DirecTV falsely claimed in recent ads that Time Warner Cable subscribers will not be able to see their local professional football teams play unless they have DirecTV. Time Warner is one of several cable operators who no longer carry the NFL Network, due to monthly fees the league wants to charge for the channel, the Wall Street Journal said.
DirecTV Titanium, TV For The Elite
By 11.3.06
You can have every single DirecTV channel and subscription, including all the porn, and 24/7 at-your-door customer service, if you sign up for DirecTV Titanium *.
DirecTV Is A Bird Turd
By 10.19.06
Susan L. wrote us about her extremely unpleasant experience with DirecTV… an experience so unpleasant she’s willing to give them money just to never have to speak to them again. Reminds me of the last time my father talked to me.
DirecTV: Not Ready for Some Football
By 9.19.06
Reader Brandon had emailed with a dilemma. He lives in an apartment building that provides his cable via Qwest and DirecTV. After dropping $100 on a DVR, Brandon was informed that the dishes on his building were too old to receive local channels, which is the whole reason he bought the DVR in the first place. To add insult to injury, Qwest decided Brandon wasn’t paying a bill they never actually sent him, so they cut him off and are demanding $65 bucks.
Comcast Sucks It
By 5.30.06
Another log on the bonfire of Comcast’s legion crappy customer service, John’s internet went out for no reason and Comcast is going to take at least six days to show up. Six days without spam, guys taking videos of their coffee maker or DRM news.
Tivo Troubs
By 4.18.06
Eric had some trouble with his TiVo and went through three tiers of customer service reps before reaching a critical point, that delicate juncture when the truth butts fiercely up against the facade of happy customer service and one of two things have to go…
DirecTV Loses Customer Over Hi-Def, Doesn’t Care
By 4.5.06
Chuck from Brooklyn, “one of the lemmings who bought a HD TV recently” writes that he’s “puzzled by the nonchalance with which [DirectTV] let me switch over to their mortal enemy [TimeWarner].”
DirecTV Expects Consumers to Pay to Ride in Black Hole
By 3.30.06
J.C.’s TV started flashing black every so often, like a very slow and annoying strobe. His phone calls to his cable service provider, DirecTV, earned him several unfulfilled promises but no results.
