DELTA

Bus Filled With Diverted Delta Passengers Crashes, Driver Killed, Dozens Injured

Bus Filled With Diverted Delta Passengers Crashes, Driver Killed, Dozens Injured

A bus filled with diverted Delta passengers has crashed in Pennsylvania, killing the driver and injuring dozens of passengers, according to the AP.
After being unable to find hotel rooms for the stranded passengers in Syracuse, NY, Delta airlines chartered 4 buses to shuttle the passengers to their destination of Newark International Airport. One of the buses crashed on I-81 in New Milford, PA. 12 passengers were taken to local hospitals. The cause of the crash in unknown. From the AP:

Delta Can't Land In Newark, Abandons Passengers

Delta Can't Land In Newark, Abandons Passengers

Reader Eric writes that his girlfriend got a call from his Aunt last night because her cousin was was stuck on the tarmac at Syracuse, NY. They found this odd because she was flying to Newark. Why would she be on the ground several hours away? Because that’s where Delta dropped her off. According to Eric, Delta abandoned a plane load of passengers in Syracuse after being unable to land in Newark due to high traffic and poor weather.

Customer Records His 7-Hour Delayed Flight In All Its Baby-Screaming Glory

• Renaissance music used to depict his waiting wife and child.

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How badly must have the child been screaming for his tantrum over apple juice that “the stewardess didn’t bring quickly enough” to force the plane to make an emergency landing? Maybe he was really crying because Delta, like every other airline, has been quietly liquefying his frequent flyer miles.

Executive Email Carpet Bomb Scores Direct Hit On Delta

Executive Email Carpet Bomb Scores Direct Hit On Delta

Using tips from How To Launch An Executive Email Carpet Bomb, Evan got 500 Sky Miles and a $50 change fee refunded, along with a $200 travel voucher.

All US Airline CEO's Contact Infos

All US Airline CEO's Contact Infos

This appears to be a giant list of all US airlines’ CEO contact info (for instance, the phone number for US Airways corresponds with the information listed on their SEC filing) Shoot your complaints to the top of the totem pole with this information. — BEN POPKEN

Delta: Get Ready For "Signature" Cocktails and $5 HBO Movies

Delta: Get Ready For "Signature" Cocktails and $5 HBO Movies

Delta. Yesterday you were bankrupt, today you’re talking about HBO and alcohol.

Delta Exits Bankruptcy!

Delta Exits Bankruptcy!

Get ready for the rebranding, Delta Airlines has exited bankruptcy and they’ve got $10 million set aside towards making you believe they don’t suck. They’re probably going to paint the planes and do some new advertising. Woohoo! It’s a brand new day! —MEGHANN MARCO

Air Travel Just Got More Expensive, Again

Air Travel Just Got More Expensive, Again

A $5 (each way) fare hike survived through the weekend with all five major carriers adopting it, according to USAToday:

Bankrupt Delta Air Lines was the first to raise fares last week on flights within the continental United States. The move was quickly matched by rivals.

Virgin America Cleared For Takeoff

Virgin America Cleared For Takeoff

The Department of Transportation has dropped its objections to Richard Branson’s latest venture, Virgin America. The domestic version of Virgin Atlantic was blocked in December over concerns the airline was a tad too British. Federal law requires U.S. ownership and control of domestic airlines. Branson won approval by yielding the CEO slot to an American, former Delta executive Fred Reid, and diluting Virgin Atlantic’s presence on the board.

Virgin America, based in Burlingame, Calif., near San Francisco’s airport, said yesterday that it was pleased by the ruling and hoped to start flights between San Francisco and Kennedy International Airport in New York by midsummer. Within nine months of beginning flights, it said it planned to serve Los Angeles, San Diego, Las Vegas and Washington.

Finally, competition between New York and San Francisco. — CAREY GREENBERG-BERGER

UPDATE: Delta Finally Refunds Man Who Tracked Down And Got Prosecuted Baggage Handler Who Stole His Camera

UPDATE: Delta Finally Refunds Man Who Tracked Down And Got Prosecuted Baggage Handler Who Stole His Camera

Remember our reader, Charles, who got his camera stolen by a Delta baggage handler? And how Charles found the camera on eBay and got the guy tracked down, fired, and arrested? And how Delta didn’t give a shit and wasn’t going to refund Charles any money? After we ran his story, the fine folks at the PeterGreenberg radio show stepped in, and Delta agreed to reimburse Charles for the full cost of his original flight. Here’s what they said:

JetBlue Canceled Twice As Many Flights Today As Anyone Else

JetBlue Canceled Twice As Many Flights Today As Anyone Else

Several airlines canceled flights today due to snow and ice in the northeast, with JetBlue canceling twice as many as the next guy.

Delta Canceled My 10AM Flight Over 3PM Snow Storm, Can I Get  A Refund For Hotel Reservations They Ruined?

Delta Canceled My 10AM Flight Over 3PM Snow Storm, Can I Get A Refund For Hotel Reservations They Ruined?

Andrew writes:

Best Airlines For Actually Booking And Using Reward Points

Best Airlines For Actually Booking And Using Reward Points

American Airlines and United Airlines, followed by Continental and Northwest.

Delta Gives 45-Second Consolation Talk After Crash Landing

Delta Gives 45-Second Consolation Talk After Crash Landing

The talk came after Delta spent 45 minutes deplaning everyone. No wheelchairs for the elderly, no water for the passengers. Delta thinks the passengers are overreacting. According to Delta, “The plane landed and came to a stop at the end of the runway.”

US Airways CEO to Spend Night In Jail for Drunk Driving

US Airways CEO to Spend Night In Jail for Drunk Driving

At a hearing in Scottsdale City court, Parker “accepted full and total responsibility for his recent DUI charge by entering a guilty plea to this charge (against the advice of his attorney),” US Airways said in a statement.

US Airways CEO Caught Driving Drunk

US Airways CEO Caught Driving Drunk

US Airways CEO Doug “Dear Jerry: I’m Taking Your Airline” Parker was arrested on suspicion of drunk driving charges after being pulled over for driving 65 mph in a 45 mph zone just hours after pulling his company’s hostile bid to acquire Delta Airlines.

Man Tracks Down And Gets Prosecuted Baggage Handler Who Stole His Camera, Delta Still Won't Refund

Man Tracks Down And Gets Prosecuted Baggage Handler Who Stole His Camera, Delta Still Won't Refund

Delta won’t refund Charles’ money after his camera was stolen from his luggage by a baggage checker, even after he tracked the camera down on eBay and got the thief fired, arrested, and prosecuted.