Travelers who were planning on flying this week to or from areas affected by Hurricane Matthew, which is currently in the Caribbean and heading toward the U.S. East Coast, may find themselves changing their plans, and some airlines are ready to help by issuing travel waivers. [More]
delta air lines
Overheating Samsung Tablet Blamed For Delta Flight Diversion
By 9.26.16
A Delta Air Lines flight was diverted over the weekend when a Samsung device overheated after being jammed between seats. But the device wasn’t the recently recalled Samsung Note 7 smartphone, it was an unspecified tablet from the device maker. [More]
Delta Air Lines Pilot Gets Pizza Delivered To The Plane For Passengers On Delayed Flight
By 5.27.15 — Updated: 2.9.17
Following on the heels of Delta Air Lines’ decision to serve free pizza to make up for a smoke-filled cabin — because feeling mad/sad/annoyed while eating hot cheese is a near impossibility — a Delta pilot ordered pies delivered to a plane full of passengers delayed by bad weather. And apparently, this is all part of a new pizza policy at the airline. [More]
What Happens To Your Plane Ticket When There’s A Death In The Family?
By 7.1.14 — Updated: 2.12.17
There are all kinds of reasons why you might not be able to fly when you were planning to, or need to make a change in a scheduled itinerary. Unfortunately, one of those might be the death of a loved one. But now that most domestic airlines don’t offer special bereavement fares, many fliers find themselves dealing with airlines after they’ve already bought tickets to try to make changes. But because airlines don’t want just anyone to pull the “my grandma died,” often customers are finding the process of changing or canceling flights in these situations daunting, confusing, and well, a bit tacky. [More]
Delta Breaks Golf Club Of Pro Sponsored By Southwest
By 8.26.13
In what we assume is a mere coincidence and not an instance of corporate hooliganism, someone at Delta Air Lines managed to snap the head off the golf club of a golf pro whose clubs happened to be in a bag branded by Southwest Airlines. [More]
New Couple Delta And Virgin Atlantic Will Begin Passenger-Sharing In July
By 6.24.13
Friends with benefits twosome Delta and Virgin Atlantic have been linked since December of last year, and now it seems the duo is ready to make its debut as an official couple: The airlines will start passenger-sharing in July, which is akin to holding hands in public instead of just coming over late at night to “hang out.” [More]
Delta Hops Into Bed With Virgin Atlantic For $360M Joint Venture
By 12.11.12
Although both sides were playing coy as recently as a week ago, those with their eyes on the sky business saw this Delta Air Lines/Virgin Atlantic hook-up coming. And as of this morning, they’ve done it — those crazy kids have done it: Delta purchased a 49% stake in Virgin Atlantic for a cool $360 million, creating a new joint venture between the two companies. [More]
Delta Reportedly Has Its Eye On A Nice Little Slice Of Virgin Atlantic
By 12.3.12
Singapore Airlines is in the mood to shed a little weight in the form of its 49% stake in Virgin Atlantic, and it seems Delta Air Lines is among the suitors lining up to try to talk the company into handing that nice little slice over. Whoever gets this hunk of the company will gain access to some pretty sweet slots at London’s Heathrow airport. [More]
Delta Kicks Musician Out Of Frequent Flyer Program For Buying Cello Its Own Seat
By 11.13.12
Not wanting to become the Dave Carroll of the classical music world, solo cellist Lynn Harrell purchases a second seat for his cello when they travel together. This should keep everyone happy. The airline sells an extra seat to a very quiet and compliant passenger, and Harrell racks up extra frequent flyer miles that he can put toward future travel for his cello. Delta isn’t happy, though: they’ve kicked him out of their frequent-flyer program and banned him from it forever. His crime? Accruing the frequent-flyer miles that the airline granted to his cello. [More]
Relief In Sight For Sandy’s Stranded Passengers As JFK & Newark Reopen For Some Flights
By 10.31.12
Call her a hurricane or call her a superstorm, but weather phenomenon Sandy is responsible for either stranding a lot of passengers away from home or keeping them from their destinations elsewhere. There’s some relief in sight after three days of flight cancellations, as two New York-area airports, John F. Kennedy and Newark Liberty, have reopened for some flights. [More]
Time to Human, Airlines, Day 1
By 4.10.06
The statistics train keeps on rolling. We called up many major airlines this afternoon and here’s how long it took for them to pick up.
