terrypresley

Domino’s Worker Fired For Writing Racist Joke Inside Pizza Box

It’s one thing to ask for a funny joke to go along with your dinner delivery, but when one customer received a pizza box with a very unfunny racist comment written inside, a franchise owner in Massachusetts says he fired the worker responsible. [More]

gjacobs228

Instacart Shoppers Say Change To Tipping Policy Has Led To Pay Cuts, Deactivated Accounts

Things between Instacart and the people it uses to deliver grocery orders have been a bit contentious ever since the company decided to overhaul its tipping practices last fall. Months later, it doesn’t appear to be getting any better, as shoppers tell Consumerist the company has cut their pay by way of decreasing delivery rates, prevented them from picking up orders, and at times, deactivated their accounts. [More]

DJHeini

Amazon Claims Fastest Christmas Eve Delivery Only Took 13 Minutes

‘Tis the day after the day after Christmas, when retailers sit back and congratulate themselves on all their hard work. Like Amazon, which says it was so good at selling last-minute gifts, its fastest Prime Now delivery on Christmas Eve took only 13 minutes. [More]

CBS San Francisco

Video Shows UPS Worker Dumping Packages Over A Garden Wall

Where there’s a will, there’s a way, or so they say. But when it comes to overcoming a delivery obstacle, that way shouldn’t involve simply dumping packages marked “fragile” on the ground. [More]

Amazon

Amazon Makes First Commercial Drone Delivery To Customer In England

Amazon’s Jeff Bezos has had a dream for a while now: delivery drones flying here, there, and everywhere, zooming over rooftops and dropping off packages to customers. That dream has now become real with Amazon’s first Prime Air drone delivery, Bezos announced today. [More]

Mark Turnauckas

Silicon Valley Stops Sprouting New On-Demand Delivery Services

Until drones and robots are able to deliver our meals and purchases to our homes, we’re stuck with humans doing the job. Yet there’s no amount of logistics genius or venture capitalist that will make on-demand delivery a robust or profitable business, and investors are turning away from the business. [More]

So Cal Metro

A woman who was allegedly being abused and kept captive in her home by her husband was rescued this week when an observant UPS driver noticed the plea for help she’d scrawled on a package waiting to be picked up. [More]

Domino’s Japan

Domino’s Training Reindeer To Deliver Pizzas

When the weather gets rough, you may be more tempted to order food for delivery. But what about the delivery person left battling the elements to bring you your grub? Domino’s Japan thinks it has just the antlered, four-legged solution. [More]

gjacobs228

Instacart Shoppers Say Customers Confused By Change To Tipping Policy

Two months after Instacart announced it would ditch tips in favor of a “service charge,” and weeks after the company appeared to reverse course, declaring it would keep both the new sharable service charge and an option to tip on all orders, the change has officially gone into effect nationally, and some Instacart shoppers say the change has only resulted in confused customers and fewer tips. [More]

Uber Adds Surge Pricing To Food Delivery

Uber Adds Surge Pricing To Food Delivery

For years, Uber has subscribed to a “surge” pricing model that increased the cost of a ride during peak times, like rush hours. Now, the ride-sharing company is taking that idea and bringing it to its UberEATS food delivery service in certain markets. [More]

Google Express Bringing Delivery Service To 13 More States

Google Express Bringing Delivery Service To 13 More States

Google is continuing its quest to take on same-day delivery services around the country: Google Express is now rolling out in 14 additional cities, including in Amazon’s home state of Washington. [More]

Amazon Reportedly Opening Convenience Stores & Dedicated Curbside Pickup Sites

Amazon Reportedly Opening Convenience Stores & Dedicated Curbside Pickup Sites

Days after Amazon announced it would slash the price of its Fresh grocery subscription service, the company is reportedly jumping into the food delivery business with both feet, working on plans to open bricks-and-mortar convenience stores, and offering curbside pickup for Fresh orders.

[More]

terrypresley

Domino’s Has To Pay Customer $910 For Pizza That Was Never Delivered

It’s bad enough when you’re forced to wait an entire hour for pizza delivery — but can you imagine waiting 18 months for your food to show up? The horror. [More]

gjacobs228

Instacart Replaces Tips With “Service Amounts,” But Are Workers Being Stiffed?

Since its launch in 2012 Instacart has offered consumers a way to shop at their local grocery store without actually going to the store. Instead, hired shoppers would be sent a list of products, grab them off shelves, and drive them to a customer’s home or business where they often — but not always — receive a tip. But starting next month, the company is changing the way it handles tips, leaving some contractors and customers up in arms. [More]

UPS

UPS Testing Using Drones For Package Deliveries In Remote Locations

Whether it’s robotic carrier pigeons or unmanned aircraft dropping off burritos, drones are big in the delivery world. UPS is the latest company to take to the drone-filled skies and see if the aerial vehicles are the right fit for its delivery system. [More]

Zach Egolf

Amazon Cuts Shipping Time For Overseas Manufacturers

When ordering a product from another country, say, China, you might expect to wait a few weeks or even a month for the product to show up on your doorstep. If you order from Amazon, it’ll arrive in five days. Or at least that’s the new deadline the e-commerce giant has recently given the makers and suppliers of small items.  [More]

stellarviewer

Mercedes Working On Delivery Vans That Deploy Robotic Carrier Pigeons

These days, it seems like you can’t turn around without bumping into news about drones or electric vehicles. Mercedes has combined those two trendy topics with one vehicle it’s working on: an electric delivery van outfitted with two small pilotless aircraft capable of carrying small items to their final destination. [More]

Alan Rappa

Amazon May Or May Not Be Trying To Overtake UPS And FedEx

When you see a UPS or FedEx truck in your neighborhood on a weekday, or a U.S. Postal Service truck on a Sunday, they’re probably there with some kind of delivery from an online retailer, and that retailer is likely to be Amazon. As more of our everyday shopping happens online, someone will need to bring those items to our doorsteps, but it may not necessarily be the carriers we’re used to. [More]