Amazon Reportedly Opening Convenience Stores & Dedicated Curbside Pickup Sites

Amazon Reportedly Opening Convenience Stores & Dedicated Curbside Pickup Sites

Days after Amazon announced it would slash the price of its Fresh grocery subscription service, the company is reportedly jumping into the food delivery business with both feet, working on plans to open bricks-and-mortar convenience stores, and offering curbside pickup for Fresh orders.



Domino’s Has To Pay Customer $910 For Pizza That Was Never Delivered

It’s bad enough when you’re forced to wait an entire hour for pizza delivery — but can you imagine waiting 18 months for your food to show up? The horror. [More]


Instacart Replaces Tips With “Service Amounts,” But Are Workers Being Stiffed?

Since its launch in 2012 Instacart has offered consumers a way to shop at their local grocery store without actually going to the store. Instead, hired shoppers would be sent a list of products, grab them off shelves, and drive them to a customer’s home or business where they often — but not always — receive a tip. But starting next month, the company is changing the way it handles tips, leaving some contractors and customers up in arms. [More]


UPS Testing Using Drones For Package Deliveries In Remote Locations

Whether it’s robotic carrier pigeons or unmanned aircraft dropping off burritos, drones are big in the delivery world. UPS is the latest company to take to the drone-filled skies and see if the aerial vehicles are the right fit for its delivery system. [More]

Zach Egolf

Amazon Cuts Shipping Time For Overseas Manufacturers

When ordering a product from another country, say, China, you might expect to wait a few weeks or even a month for the product to show up on your doorstep. If you order from Amazon, it’ll arrive in five days. Or at least that’s the new deadline the e-commerce giant has recently given the makers and suppliers of small items.  [More]


Mercedes Working On Delivery Vans That Deploy Robotic Carrier Pigeons

These days, it seems like you can’t turn around without bumping into news about drones or electric vehicles. Mercedes has combined those two trendy topics with one vehicle it’s working on: an electric delivery van outfitted with two small pilotless aircraft capable of carrying small items to their final destination. [More]

Alan Rappa

Amazon May Or May Not Be Trying To Overtake UPS And FedEx

When you see a UPS or FedEx truck in your neighborhood on a weekday, or a U.S. Postal Service truck on a Sunday, they’re probably there with some kind of delivery from an online retailer, and that retailer is likely to be Amazon. As more of our everyday shopping happens online, someone will need to bring those items to our doorsteps, but it may not necessarily be the carriers we’re used to. [More]

Former JCPenney CEO Now Hand-Delivering Phones For AT&T

Former JCPenney CEO Now Hand-Delivering Phones For AT&T

The last thing you would expect the former CEO of a major department store to do is deliver mobile phones to customers’ homes, but that’s exactly what a new company from former JCPenney CEO Ron Johnson is doing for AT&T. [More]

So Cal Metro

UPS Testing Saturday Ground Package Delivery

With FedEx and the Postal Service expanding their weekend delivery options as more Americans go online to buy stuff, UPS is finally getting around to a test of offering Saturday delivery for ground shipments.

Just eat

Autonomous Robots Will Be Delivering Food In London, Packages In Germany

If they come bearing hot French fries and gooey pizza, I, for one, will welcome our new robot overlords with open arms. The artificial intelligence revolution is one step closer to that reality in Europe, where a food delivery service, a package delivery company, and a retail chain are testing out autonomous robot couriers. [More]

Mike Seyfang

What’s Going On When Your Amazon Package Gets Delivered By Some Guy In A Sedan

Amazon increasingly promises faster, quicker, more local delivery. UPS, FedEx, and the Post Office can’t handle all that, of course, so the e-retail giant turns to local couriers, its own Amazon-branded fleet… and, increasingly, folks who volunteer to drive your stuff around for a few bucks an hour.



UPS Installing A Bunch Of Lockers In Stores Because They’re Tired Of Driving To Your House

It’s not that UPS is ungrateful that all of us are shopping online so much and having items shipped to our homes. The problem is that making multiple stops in residential areas, dropping off only one package each time, is a lot less efficient than the business-to-business shipping that UPS was used to before Amazon Prime happened. That’s why the company is expanding its network of lockers, which allow 24-hour access to your packages without a delivery truck actually coming to your house. [More]


Staples Uses Existing Commercial Delivery Fleet To Make Same-Day Online Deliveries

Same-day delivery for online orders is a hot trend in retail, and Staples is hopping on the delivery van to compete. The office supplies retailer has a unique advantage, though: they don’t need to team up with a ride-hailing service or hire independent contractors to make deliveries. They already have a fleet of delivery drivrs and vehicles. [More]

Amazon Expands Restaurant Delivery Service To Miami, Atlanta

Amazon Expands Restaurant Delivery Service To Miami, Atlanta

Following the rapid expansion of its restaurant delivery service to more than 20 major cities in the last several months, Amazon is finally getting around to offering one-hour food delivery via Amazon Restaurants to two of the largest metro areas in the South: Miami and Atlanta.  [More]

Mike Mozart

Walmart Partners With Uber, Lyft For Online Grocery Delivery

Shoppers in more than a dozen cities can already order groceries from then later have someone bring their order out to their waiting car. Soon, these folks won’t even have to leave home. [More]

Some Postmates Users Cry Foul Over Inaccurate Price Estimates

Some Postmates Users Cry Foul Over Inaccurate Price Estimates

When you use a delivery service like Postmates to pick up your dinner or groceries, you should expect some difference between the estimated price and the one you ultimately pay, but some Postmates users say they are paying upwards of 35% more than the estimate. [More]

Amazon Launches Restaurant Delivery Service In New York City, Just Not All Of It

After launching its restaurant delivery service in Seattle and Los Angeles in the last year, Amazon has finally added New York City to the list, though only to certain areas in Manhattan. Amazon Restaurants provide food deliveries from more than 350 restaurants to people in Chelsea, Harlem, and the Financial District. Members of Amazon’s $99/year subscription program can view participating restaurants, browse menus, place orders and track the status of their delivery. [Amazon]

Domino’s Workers Come To Customer’s Rescue After Noticing He Hadn’t Ordered Pizza Recently


Maintaining a good relationship with loyal customers is always important for businesses, but workers at an Oregon Domino’s took that closeness a step further, stepping in to save a customer’s life when they realized that he hadn’t been ordering pizza like he usually does. [More]