Former JCPenney CEO Now Hand-Delivering Phones For AT&T

Former JCPenney CEO Now Hand-Delivering Phones For AT&T

The last thing you would expect the former CEO of a major department store to do is deliver mobile phones to customers’ homes, but that’s exactly what a new company from former JCPenney CEO Ron Johnson is doing for AT&T. [More]

So Cal Metro

UPS Testing Saturday Ground Package Delivery

With FedEx and the Postal Service expanding their weekend delivery options as more Americans go online to buy stuff, UPS is finally getting around to a test of offering Saturday delivery for ground shipments.
[More]

Just eat

Autonomous Robots Will Be Delivering Food In London, Packages In Germany

If they come bearing hot French fries and gooey pizza, I, for one, will welcome our new robot overlords with open arms. The artificial intelligence revolution is one step closer to that reality in Europe, where a food delivery service, a package delivery company, and a retail chain are testing out autonomous robot couriers. [More]

Mike Seyfang

What’s Going On When Your Amazon Package Gets Delivered By Some Guy In A Sedan

Amazon increasingly promises faster, quicker, more local delivery. UPS, FedEx, and the Post Office can’t handle all that, of course, so the e-retail giant turns to local couriers, its own Amazon-branded fleet… and, increasingly, folks who volunteer to drive your stuff around for a few bucks an hour.

[More]

UPS

UPS Installing A Bunch Of Lockers In Stores Because They’re Tired Of Driving To Your House

It’s not that UPS is ungrateful that all of us are shopping online so much and having items shipped to our homes. The problem is that making multiple stops in residential areas, dropping off only one package each time, is a lot less efficient than the business-to-business shipping that UPS was used to before Amazon Prime happened. That’s why the company is expanding its network of lockers, which allow 24-hour access to your packages without a delivery truck actually coming to your house. [More]

eflon

Staples Uses Existing Commercial Delivery Fleet To Make Same-Day Online Deliveries

Same-day delivery for online orders is a hot trend in retail, and Staples is hopping on the delivery van to compete. The office supplies retailer has a unique advantage, though: they don’t need to team up with a ride-hailing service or hire independent contractors to make deliveries. They already have a fleet of delivery drivrs and vehicles. [More]

Amazon Expands Restaurant Delivery Service To Miami, Atlanta

Amazon Expands Restaurant Delivery Service To Miami, Atlanta

Following the rapid expansion of its restaurant delivery service to more than 20 major cities in the last several months, Amazon is finally getting around to offering one-hour food delivery via Amazon Restaurants to two of the largest metro areas in the South: Miami and Atlanta.  [More]

Mike Mozart

Walmart Partners With Uber, Lyft For Online Grocery Delivery

Shoppers in more than a dozen cities can already order groceries from Walmart.com then later have someone bring their order out to their waiting car. Soon, these folks won’t even have to leave home. [More]

Some Postmates Users Cry Foul Over Inaccurate Price Estimates

Some Postmates Users Cry Foul Over Inaccurate Price Estimates

When you use a delivery service like Postmates to pick up your dinner or groceries, you should expect some difference between the estimated price and the one you ultimately pay, but some Postmates users say they are paying upwards of 35% more than the estimate. [More]

Amazon Launches Restaurant Delivery Service In New York City, Just Not All Of It

After launching its restaurant delivery service in Seattle and Los Angeles in the last year, Amazon has finally added New York City to the list, though only to certain areas in Manhattan. Amazon Restaurants provide food deliveries from more than 350 restaurants to people in Chelsea, Harlem, and the Financial District. Members of Amazon’s $99/year subscription program can view participating restaurants, browse menus, place orders and track the status of their delivery. [Amazon]

Domino’s Workers Come To Customer’s Rescue After Noticing He Hadn’t Ordered Pizza Recently

terrypresley

Maintaining a good relationship with loyal customers is always important for businesses, but workers at an Oregon Domino’s took that closeness a step further, stepping in to save a customer’s life when they realized that he hadn’t been ordering pizza like he usually does. [More]

techchix0r

Amazon Expands Same-Day Prime Delivery To Chicago’s South Side & The Bronx; Launches Dedicated Website

Nearly two weeks ago, Amazon was criticized when an analysis of its Prime Now two-hour delivery service found the company treated some delivery addresses within a city differently. Critics alleged that Amazon was deliberately excluding predominantly African-American neighborhoods in six major cities from the delivery service. The company has now announced plans to expand into at least some of these ZIP codes. [More]

Alan Rappa

Amazon Expands Prime Same-Day Delivery To 11 New Metro Areas

The unofficial word in the business rumor mill is that Amazon plans to expand its Prime Now two-hour delivery service in cities that have it to customers using the company’s website, not just the mobile app. Amazon hasn’t confirmed or denied that news, but did officially announce today that it will be expanding free same-day delivery for Prime members to 11 new metropolitan areas in the United States, and more areas within five metropolitan areas where the service is already available. [More]

Postmates Launches Same-Day Delivery Subscription Service For $10 A Month

Postmates Launches Same-Day Delivery Subscription Service For $10 A Month

In a move that brings it closer to Amazon Prime territory, Postmates is launching a new subscription service that promises same-day delivery for a monthly fee of $9.99. [More]

UberEATS Launches As A Standalone App Offering Restaurant Delivery In 5 Cities

UberEATS Launches As A Standalone App Offering Restaurant Delivery In 5 Cities

Uber is stepping outside the bounds of its main app for the first time, launching its UberEATS service as a standalone app for restaurant delivery starting in five of the cities where it operates. [More]

(Kristin Sloan)

Instacart Cuts Driver Pay, Will Make It Up With More Deliveries Or Something

Instacart, the startup that companies like Target and Whole Foods are using to offer delivery without hiring their own fleet of drivers, has a lot of competition. Even Google is joining the fresh grocery delivery biz in some of Instacart’s key markets, like San Francisco and Los Angeles. The company is cutting driver pay and advertising to their customers, hoping to maybe make money on most of their deliveries soon. [More]

Akira Ohgaki

Amazon Leases Planes For Air Delivery Fleet

While Amazon might not be ready to unleash its Prime Air drones into the skies just yet, that doesn’t mean the e-commerce company isn’t preparing to launch its own fleet of Amazon aircraft. The company has inked a deal to lease planes to carry out some of its fulfillment services. [More]

Sears Delivers Filthy Oven, Has No Idea Why

Sears Delivers Filthy Oven, Has No Idea Why

A woman who loves to bake for her family saved for two years to buy a new built-in convection oven. Sears delivered it, and then she had to wait a few weeks to have it installed. That’s when she discovered a problem: what was supposed to be a new oven was full of baked-on filth and even grime on the glass. Sears says that this shouldn’t be possible, yet somehow it happened. [More]