While we do business with them here on Earth, some companies exist in a strange and wondrous land. A land where there is no death. It would be really nice to live there, but it’s incredibly frustrating to do business with companies that don’t understand that everyone here on our plane of existence dies. Everyone. ScotTrade doesn’t understand that, which is why reader Ryan tells us that they’re demanding a pile of paperwork in order to stop sending one of their late customers mail. [More]
death certificates
Verizon Retreats From Charging Marine Widow $350 Early Termination Fee
By 6.30.10
After achieving “clarity,” Verizon has decided to not charge the widow of a Marine who died in Afghanistan a $350 early termination fee. The woman had moved back home following her husband’s death so as to be closer to family, and in the new area she had no cellphone reception. In announcing the situation’s resolution, Verizon Wireless also took the opportunity to take a jab at the media for sensationalizing their incompetence. [More]
Verizon: Die Fighting In Afghanistan, Pay $350 Early Termination Fee
By 6.25.10
After a woman’s husband died in Afghanistan, a marine felled by an IED, she moved back to her home town to be closer to her family and grieve. In the smaller town, she couldn’t get any reception from Verizon, so she called them up to cancel. Despite being a widow and Verizon not living up to its contractual obligations to provide actual cellphone coverage, they slapped her with a $350 early termination fee. UPDATE: Verizon Retreats From Charging Marine Widow $350 Early Termination Fee [More]
HOWTO: Handle Closing Dead People’s Accounts
By 10.25.06
Anyone wishing to avoid the pain voiced by Sharon G in, “Sprint Harasses Grieving Mother For Two Years,” should read the guide inside. [More]
