customer service

Bally’s Tele-Customer Service Blows

Bally’s Tele-Customer Service Blows

Garth writes in complaining about his workout join. They’re triple-billing him, he says. Not only that, they seem to be actually messing with his mind when he tries to remedy the situation through the telephone customer service: 20 minute holds, inane music and telling him to fax his bank records in to numbers that aren’t even valid fax lines.