customer service

Earthlink's Worthless Customer Service Drives Man To Record And Post Calls

Earthlink's Worthless Customer Service Drives Man To Record And Post Calls

Unfazed by the idea of giving money to a company run by Scientologists, Steve signed up for Earthlink DSL back in May ’06. 4 months ago, his DSL started cutting in and out and he got static on the landline. Perhaps his router was possessed by body thetans. As Steve’s calls to customer service got more and more hopeless, he began recording and posting them online. Selected highlights…