If you want to compare how much a bank cares about its customers, you need look no further than its lobby. On the left, we have Chase’s limp, and probably, dried-out-pen. On the right, Commerce Bank’s veritable champagne bucket of pens. Now if Commerce could just update their online banking system so it doesn’t look as poorly designed as some boiler room e-commerce scam site, then they’d really have something going on.