Millions of Florida residents are battening down the hatches and evacuating in advance of the monstrous Hurricane Irma, which has already wrought havoc and devastation across many island nations of the Caribbean. But Florida is also a major travel and tourist destination for millions of visitors every year, whose plans to go to or through the affected areas are obviously going to be disrupted. So what are your rights and responsibilities if your vacation has to give way to the forces of nature? [More]
cruising
Royal Caribbean Scuttles Crown & Anchor Society
By 4.5.09
Royal Caribbean is gutting the Crown & Anchor society that lavishes loyal cruisers with perks like discounts, priority boarding, and a concierge lounge stocked with complimentary cocktails. The free booze will now be available only to cruisers who have sailed more than 25 times with Royal Caribbean. Many loyal passengers who don’t spend their lives on Royal Caribbean ships are understandably pissed.
Royal Caribbean To Levy Late-Night Room Service Charge
By 1.10.09
Royal Caribbean’s odd “steak fee” proved to be such a success that the bleed-’em-dry cruise line has decided to add yet another extraneous charge to their “all-inclusive” service: a late night room service fee! Gone are the days of waking up from a seasick-induced nightmare at 3 a.m. to the comforting thought of, “well at least I can order a cheeseburger.” Now, seasickness cures ordered between midnight and 5 a.m. cost $3.95.
Royal Caribbean Levies $14.95 Steak Surcharge
By 10.4.08
Do you like flying? Well then you’re going to love cruising with Royal Caribbean! The cruise line recently announced plans to charge customers who order steak in the main dining room a $14.95 surcharge.
It Shouldn't Take Three Years To Book A Carnival Cruise
By 7.26.08
Leslie and her husband haven’t been able to cruise with Carnival since Hurricane Katrina rained all over their original itinerary back in 2005. Carnival promised they would be able to cruise on a “space available” basis, except Carnival won’t confirm if space is available until three days before departure, making it nearly impossible for Leslie and her husband to buy affordable plane tickets or arrange care for their sixteen-month-old daughter.
Banned For Life From Royal Caribbean For Complaining Too Loudly On The Internet
By 5.20.08
Brenda and Gerald Moran are what you might call “regulars” on Royal Caribbean — or they were — until they were banned for life after they complained too loudly on a cruise website. For the past 3 years, they took two cruises a year with Royal Caribbean, but according to the cruise line, they complained about almost all of them. Finally, after stirring up too much controversy on a popular cruise site, the company banned the Morans for life.
Carnival Ignores Sewage Stench, Tells Passengers To Do The Same
By 5.18.08
Joseph’s four-day Carnival cruise was tainted by a sewage stench that steamed through his stateroom. Carnival’s only advice was to “shut the bathroom door and close the air vents,” an ineffective solution that forced Joseph and his girlfriend above deck. Now he wants Carnival to clean up their mess.
