Leather furniture is attractive because it looks classy, doesn’t stain easily and becomes more distinguished as it gets used more. Leather’s durability, though, can make owners take it for granted and forget to clean and maintain it.
CouchSurfing is an online community of friendly hosts who are ready and eager to throw their convertible couches open to travelers from across the world. The service offers more than a free place to crash; it connects travelers with like-minded people who are excited to share their enthusiasm for their hometown. But aren’t you going to be immediately robbed and stabbed by the opportunistic lechers lurking on the internet, you ask?
We’ve all received IKEA furniture missing screws, but Marc received a couch missing an entire seat cushion. He figured IKEA would quickly hand over a replacement once he pointed out their obvious mistake. Nope! Several employees helpfully explained that the cushion “comes with the couch,” and that finding a replacement was “impossible.” A resourcefully inept manager finally resolved the situation by insisting that they replace the entire couch.
Joyce has been waiting since December for IKEA to send her a replacement couch cover. IKEA admitted that the cover had a known defect, but since they were out replacements at the time, they promised to call Joyce a month later when new covers arrived. Joyce gave her information and asked for a reference number, but was told that one wouldn’t be necessary. Wouldn’t that have been nice?