consumer help center

A screenshot from the FCC's new and improved help center.

FCC Launches New, User-Friendly Help And Complaints Site For Consumers

Despite being the go-to agency for internet issues, the FCC’s website has not exactly got a reputation for user-friendliness. Quite the opposite, in fact. But this week the commission behind the broadband is hoping to change all that with a major site revamp that makes it easier for consumers where to go when they need help. [More]