Lisa’s story of iPod repair frustration has more tangles than that pair of 1st gen earbuds you’ve abandoned in the bottom of your “big” purse.
complaints
What To Do When Energy Company Impersonators Come Knocking
By 11.27.06
Reader Mikki spotted one of the IDT Energy folks trolling for customers, pretending to work for ConEd, in Williamsburg.
Circuit City Is A Douche
By 11.22.06
Sheridan’s girlfriend hoped to buy him Simpson Season 8 for $19.99 from Circuit City, based off this week’s flyer. She ordered online, only to find herself charged $39.99.
Pizza Hut Won’t Honor Their Own Apology Coupon
By 11.22.06
Jillian writes in to tell us about a strange experience she had with a local Pizza Hut. After being put on hold for quite some time, Jillian’s husband (being the comedian of the family) told a hilarious joke that had them all in stitches for at least 6 seconds. It was at this exact moment that Matt, manager of the Pizza Hut, picked up the phone. Did Matt want to be let in on the joke? No. No, he did not.
Results Driven Complaining
By 11.21.06
It’s not really complaining, in the pejorative sense, if you get what you want. Here’s a quickie outline to getting your customer service problem solved.
Ohio AG Suing Scammy Gift Card Site
By 11.21.06
The Ohio Attorney General is suing GiftAssistant.com for using unfair and deceptive methods to take at least $42,000 from at least 250 people. At least one of those people the company bilked was a Consumerist reader, as we reported previously.
IDT Prowling Williamsburg Tonight
By 11.21.06
Jack, a resident of the Williamsburg borough of Brooklyn, writes:
CompUSA PS3 Bundle Turns Out to Be A Scam
By 11.21.06
Did Mary get her TV or her PS3? Nope. The staff told her there was a priority list for the PS3, but couldn’t tell her if she was on it. Then, after Mary left the store TV-less and PS3-less she got a telephone call from the store manager, who informed her:
AOL Sells Ads To Website Under Attorney General Investigation
By 11.19.06
AOL apparently missed our post on how the Florida Attorney General is investigating FreeCreditReport.com.
Viking Customer Still Hot Over Knobs
By 11.17.06
The guy who complained about his Viking knobs wrote in again. His letter, inside.
Capital One Hates Deaf People
By 11.15.06
What’s in your wallet? I said, what’s in your wallet? Oh, forget it. From a reader:
Liberty Mutual Punishes “Disloyal” Insurance Customer?
By 11.15.06
Frank Pallini thinks his property insurer might have dropped him because he changed his auto policy to another company.
After Internet Humiliation, Landlord Stops Harassing Reader
By 11.14.06
Doug was mad because Woodmont Real Estate was coming after him for rent he felt he didn’t owe. So he made a webpage complaining about the collection agents they sicced on him, along with a litany of the apartment complex’s shortcomings (hot dogs in the hot tub, windows that won’t open, etc).
