The Consumer Financial Protection Bureau heard a lot from consumers in 2013. The agency received the most complaints in its history, including those from three new areas – payday loans, money transfers and debt collections. But it appears that fewer complaints were sent to offending companies for review and response. [More]
complaint department
If You're Unhappy With Bus Service Cuts, Do Not Punch Bus Driver In Face
There are many ways for citizens to protest mass-transit service cuts — with these posters or this tee shirt, for example — but we’re pretty sure that high up on the list of “least effective ways to effect change” is “repeatedly punch some poor bus driver in the face while he’s driving.” [More]