The internet — and its accompanying social media networks — can be a fickle beast. The same post could have friendly, supportive feedback right next to vitriolic, threatening rants from complete strangers. Last month, Instagram began testing a feature that let high-profile users filter out unwanted comments based on keywords, and now that new tool is becoming available to all Instagram users. [More]
It’s always nice to get positive, and even constructive, feedback on your Instagram photos. It’s not so nice when someone takes the time to hurl insults or make threats in the comments. Soon, Facebook-owned Instagram will give users new anti-harassment tools that let them hide unseemly messages left on their photos. [More]
Two months ago, the Consumer Financial Protection Bureau took the first steps in tackling issues within the student loan servicing arena by asking consumers and organizations to share their thoughts on the state of an industry that is tasked with recouping the more than $1.2 trillion in outstanding student loan debt in the U.S. Now, as the deadline to submit comments has come and gone, we know a bit more about just how the industry is perceived by those tasked with sticking up for consumers. [More]
The period for leaving a comment about the Comcast/TWC merger with the FCC closed on Monday. Roughly a zillion members of the public — individuals, nonprofits, state and federal politicians, telecom companies, tech trade groups, and consumer advocates — have weighed in, including several big names in pay TV who are staunchly against the deal.
For today’s Comment of the Day, our readers took the (MILDLY AMUSING POST) about a failed attempt at sending a form letter by (MAJOR UNITED STATES AIRLINE). One comment clearly shone, though. Or maybe all of our editors just grew up in the ’80s.
raydeebug: Hey, at least they’re grown on Earth. I don’t want no low-grav Martian apples taking over my local grocery store. Why not?
1: The interplanetary subsidies really just create more costs in space pollution and radiation exposure-related health issues.
2: The little tripods, while adorable, mean the dang things keep getting out of the fruit bowl and scaring the cats.
Do you wish you could make neat symbols like < in The Consumerist comments? Here’s how!
Corporate guerrilla marketing efforts are getting more sophisticated, as well as more annoying. A Consumerist-reading blogger is under constant commenting attack from either paid Home Depot plants or a well-organized squadron of people with a lot of spare time on their hands who really, really love to defend the big box chain’s honor. And who share the same IP address.
Update, 11/24/09, 8:24PM
We’ve made some progress addressing the login problems that some of you have been experiencing, and I’d like to share some information about what we’ve learned today, and the steps we’re taking to address these problems.
There was no security problem
Some of you reported receiving what looked like someone else’s account information in your password reset email. As soon as we found out about that, we stopped sending out reset emails, to avoid exposing any account data. After investigating the issue, we determined that what looked like account information was actually data generated as part of database operations by this site’s previous owner. No actual user data was exposed, and we are now in the process of reviewing those records to make sure all affected users get the information they need to log in to the site.
If you want to keep access to your Consumerist commenter login, it’s a good idea to update your profile with a valid email address. Sometime this fall we will transition to a new blogging platform and we will need to email everyone new passwords to migrate them over. So go into your Consumerist profile and make sure there’s a working email in there. Just click “profile” at the top right of the page, then “edit my profile,” plug your email address in, hit update, and you’re done.
Hearst Corporation, a large print, television, and internet publisher, has notified one of its bloggers that he needs to stop removing the vowels from certain comments on his blog. Apparently Hearst’s lawyers have some concerns about the practice.
The Consumerist Comments Code, which we repost every now and again, is intended to promote a discussion filled with substantive information, insights, humorous observations and relevant personal experiences. In other words, comments that other people would want to read. Here are some rules to help make this possible… (And while we’re on the topic of commenters, don’t forget to add your email address to your user profile by going to https://consumerist.com/people/yourscreenname/profile/ so you can keep your commenter profile when we transition to a new platform this Fall)