collections

Experian Announces Service That Notifies Collection Agencies Of Your Ability To Pay

Experian Announces Service That Notifies Collection Agencies Of Your Ability To Pay

The introduction of additional trigger criteria and attributes within Collection Triggers increases the ability for companies to act quickly when new information is available. Subscribers to Collection Triggers are notified within 24 hours when the financial status of a consumer within their collection portfolio has improved.

“Collection Triggers increases revenue by allowing companies to be first to the door of consumers who have improved their ability to pay,” said Zaydoon H. Munir, senior vice president, Experian’s Consumer Information Solutions. My, what a lovely industry. —MEGHANN MARCO

True Tales From The Inside: "I Used To Do Collections For USAA"

Yesterday’s post “USAA Lets You Remotely Deposit Checks” provoked a reader comment from a former USAA collections agent so interesting that we gave it its own post.

Chemlawn Charges For Services Never Performed Or Requested

Chemlawn Charges For Services Never Performed Or Requested

The lawn wasn’t the only thing this grounds service was doctoring. Reader Al claims Chemlawn billed him for services he never received, even after he canceled his contract and they agreed not to charge him.

Coned Robots Beg Payments by Phone Every Day, Starting One Day After Paper Bill Arrives

Coned Robots Beg Payments by Phone Every Day, Starting One Day After Paper Bill Arrives

Dan Edelman IM’d with a disturbing tale of Coned employing android voice synths to hit you up. Coned graduated from needlessly annoying letters to needlessly nagging phone calls:

A Call for eBay Bounty Hunters

While I think we can all agree that what happened to Chris Dotson—getting scammed out of over three grand on eBay and Paypal—sucks to high heaven, he raises a more interesting point at the end of his post: Is there a market for a third-party eBay scam collection service?