One of the early victims of an exploding Samsung Galaxy Note 7 said that the company offered to cover his expenses, including damage to the hotel room he was staying in at the time his phone caught fire. Now that the phone has been officially recalled and Samsung is in crisis, customers report that Samsung hasn’t handled customers whose phones have actually caught fire very well. [More]
collateral damage
U.S. Government Used Fake University To Catch Visa Brokers, Swept Up Students Too
By 5.5.16
To root out the education brokers who guide international students to fake colleges that are only visa mills, the Department of Homeland Security set up its own fake university. Yet should the institution’s students, most of whom came from China and India, have known that the school wasn’t legit when it had full government approval and accreditation? [More]
Publishers: Proposal To Punish Apple Hurts Us Instead
By 8.8.13
Last week, the Justice Dept. offered its first proposal of how Apple should be punished now that it’s been found to have colluded with publishers to fix e-book prices. Among those suggestions is that Apple cancel its existing pricing arrangement with the publishers in question and that it not enter into similar arrangements for another five years. But publishers claim that this ultimately hurts the content providers and not the retailer. [More]
They Foreclosed On Our Landlord And May Leave Us Homeless
By 5.10.10
Jennifer says her apartment’s landlord suffered a foreclosure, which will leave the rooms uninhabitable if the utilities have been shut off. Her horror story is probably more common than you’d like to believe in this era of rapid foreclosures, and a cautionary tale of signing a lease in which utilities are included. [More]
