Millions of consumers lost their homes when the housing market bubble burst. But federal regulators say some of those people may have been able to stay in their homes had mortgage lenders fulfilled their requirements. To that end, the Consumer Financial Protection Bureau has ordered two Citigroup subsidiaries to pay $28.8 million to resolve allegations that some of its mortgage units harmed home borrowers. [More]
citimortgage
Citi To Pay Nearly $1 Billion To Fannie Mae For Toxic Mortgages
By 7.1.13
Ever since taxpayers bailed out Fannie Mae, the mortgage-backer has been trying to get some of the nation’s largest lenders to buy back the toxic loans that had been sold to the company before the housing bubble went POP. Today, Citi announced that it has agreed to pay $968 million to Fannie Mae to put an end to its part in the matter. [More]
Woman Forcibly Removed From Home, In Spite Of Restraining Order Against Citibank
By 6.21.12
A woman in El Paso has been fighting foreclosure for several months, saying she was making payments and that Citibank was crediting them to an escrow account without telling her or explaining why. A federal court recently issued a temporary restraining order preventing the bank from foreclosing while the case is litigated, but that didn’t stop county constables from forcibly removing her from her home last week. [More]
Renting Doesn't Necessarily Protect You From Inept Mortgage Servicers
By 12.6.11
Whenever I bring up the ongoing mortgage and foreclosure fiasco (and yes, this topic does come up often in my casual conversation; which is probably why I’m single), at least one of my renter friends cavalierly states that he or she is happy to not have to worry about having a bank wrongly foreclose on them, or mistakenly seize their stuff. But as the following story shows, that just isn’t so. [More]
Lawsuit Alleges Citi Illegally Foreclosed On Thousands Of Soldiers' Homes
By 7.12.11
An Iraq War veteran has filed a potential class-action lawsuit against CitiGroup’s CitiMortgage division, alleging that the lender violated the Servicemembers Civil Relief Act by foreclosing on his home and that of “thousands” of other active-duty soldiers. [More]
CitiMortgage Launches "Call-A-Thon" To Answer Distressed Homeowner Questions
By 12.14.10
Tomorrow CitiMortgage is kicking off a special 1-day “call-a-thon” where people in trouble with or confused about their mortgages with Citi can call in and talk to foreclosure prevention staff. In addition, “senior managers and increased numbers of supervisors will be on hand to provide additional support,” says Citi. [More]
"What Do I Do When My Lender Isn't Playing Fair With Loan Modification?"
By 9.4.09
Yesterday, the New York Times wrote about a judge in Arizona who forced Wells Fargo to explain why it keeps stalling and being uncooperative with a customer who has been trying to get a loan modification request approved. Sadly, in the past week we’ve gotten two separate emails from homeowners who are also having trouble with getting banks to approve their requests for the government-sponsored loan modifications. “Who can we contact to complain?” asks one frustrated customer.
Citi "Homeowner Helper" Site Merely Potemkin Village?
By 3.10.09
Did Citi set up its “homeowner helper” site to comply with Obama’s mortgage assistance programs, but then not actually attach it to any humans that will help homeowners? After inputting his info on the site, Citi told reader CoarseLive to schedule an appointment with a representative. No one ever called him. When he tried calling Citi directly, multiple agents told him they had no idea what he was talking about, and they hung up on him, again and again. His story, inside…
Citibank: Sorry We Illegally Ruined Everything You Own Because Your Landlord Was In Foreclosure
By 7.28.08
Do you know what your rights are if your landlord is in foreclosure and people show up at your door to try to evict you instead of him? What if they load all your crap onto a truck and lock you out? No? Neither did “Tabitha,” a renter whose landlord was in foreclosure and whose possessions were destroyed as movers kept illegally loading them onto and off trucks over and over again.
