circuit city

Circuit City's Firedog Charges $169 For 'Home Theater Installation', Doesn't Hook Up HDMI Cable

Circuit City's Firedog Charges $169 For 'Home Theater Installation', Doesn't Hook Up HDMI Cable

•Demonstrate operation of system

Inside the LCD TV Price War

Inside the LCD TV Price War

On the day after Thanksgiving, Mr. Sollitto, the chairman and chief executive of Syntax-Brillian, had 32-inch Olevia liquid-crystal display TV sets selling at Circuit City for $475, almost half its regular price.

Circuit City To Close Several Stores – Clearance Sale Wednesday

Come Monday, Circuit City will close seven U.S. stores, which can only mean one thing: clearance sale on Wednesday.

Vista Lauch Fun

Vista Lauch Fun

    • Most CompUSA stores will be open from 10 p.m. to 2 a.m. (New Jersey stores will not be open because of state retailing laws.)

14 Year-Old Boy Buys “Madden ’07”; Gets Porn

14 Year-Old Boy Buys “Madden ’07”; Gets Porn

Seriously what is up with people putting porn in boxes and returning them to the store? A 14 year-old kid in Utah bought Madden ’07, opened it up and found porn. EA has apologized and both they and Circuit City are looking into how porn got into the Madden game.

Retailers’ Return Policies

Retailers’ Return Policies

Retailers are getting stricter with their return policies this year. If you’re not hot about the Marshmallow Shooter or Toshiba SD-4990 DVD Player grams got you, keep the receipt and don’t take it out of the package. Here’s the return policies of some of the major retailers. — BEN POPKEN

You Came. You Shopped. You Bought a Skinny TV.

Flat panel TVs are shaping up to be the most popular purchase this holiday season. Why? You consumers are too “confused” (read: too smart to get drawn in) by the format wars between HD DVD and Blu-ray, and you can’t get your hands on a Wii or a PS3. That leaves your ugly, bulky old TV. Ugh! Time for a new one. Also, in addition to a flat screen, you want a bigger TV. “Screen size is very important to consumers this season, with a majority of them looking at screens of 30 inches or more and spending an average of $1,950. The 42-inch size will be the most popular of all, IDC said. “

Circuit City Is A Douche

Sheridan’s girlfriend hoped to buy him Simpson Season 8 for $19.99 from Circuit City, based off this week’s flyer. She ordered online, only to find herself charged $39.99.

Top 10 Companies for Customer Service

CRMLowdown sifted through countless customer service surveys, studies, and real-life experiences to come up with a pretty damn impressive list of the best/worst companies for customer service.

Buttload Of New Black Friday Ads Up

The mob shopping savings just keep rolling in. Hooray. We may show up at one of these sales, just to document the depravity. — BEN POPKEN

Circuit City Price Gouging on Installation Fees

Circuit City Price Gouging on Installation Fees

Reader Ben sends us this camera phone shot of the in-store Circuit City price list for their various home installation services. Holy Shit!

Customer Pries Rebate From Circuit City’s Clutches

He recorded the call, made in Colorado, a one-party consent state, and uploaded it to YouTube. A slideshow of Colorado scenery plays in the background.

Circuit City Removes Walls and Running Water for Call Center Workers

Circuit City Removes Walls and Running Water for Call Center Workers

Reader Kelly drops a dime on Circuit City, whose call center will be moving, presumably to reduce expenses. The new location won’t have dividers between desks or running water on Sundays.

UPDATE: Circuit City Ripping Off Xbox 360 Customers

UPDATE: Circuit City Ripping Off Xbox 360 Customers

On Friday, we noted an underhanded tactic Circuit City appeared to be foisting on unsuspecting Xbox 360 customers. A sign in their Newport Beach offered to charge customers $29.95 for a product upgrade they would get for free via Live Update or from a Microsoft patch CD.

Circuit City Ripping Off Xbox 360 Customers

Circuit City Ripping Off Xbox 360 Customers

Kotaku’s got the drop on another sleazy Circuit City in-store service. For $28.99, Circuit City will upgrade your Xbox360 so it’s backwards compatible with Xbox games. The problem is this already occurs if your Xbox360 is set up for Xbox Live. If you don’t have it connected to a phone line, Windows will also send you a patch disc for free.

Reader Explains the Circuit City DMCA Disconnect

Reader Explains the Circuit City DMCA Disconnect

Hey, we’re all for Circuit City flouting the DMCA. It’s a bogus law, as anti-consumer as they come. So we were a bit disappointed when Bill Cimino, director of corporate communications, clarified that the sign wasn’t the opening jab in a legal title fight between Circuit City and the RIAA/MPAA, but was instead a disconnect between the wishes of corporate and that particular Circuit City’s store manager.

UPDATE: Circuit City Flouts The DMCA For A Tenner

UPDATE: Circuit City Flouts The DMCA For A Tenner

Despite the sign we posted on Friday, Circuit City says they are not offering a copyright-breaking DVD to iPod service.

Circuit City Flouts The DMCA For A Tenner

Circuit City Flouts The DMCA For A Tenner

Well, well, well! Look who’s violating the Digital Millennium Copyright Act! For only a couple of fins, Circuit City will take your DVD and an iPod and flagrantly breach copyright at your behest.