People who are unable to get help from Charter’s regular customer service have always had another, social media-riffic option: contacting the dedicated Facebook and Twitter representatives. We’ve heard pretty good things about Team Twitter over at Charter, which is why we’re very sad to hear that they’re killing off the helpful accounts and re-assigning all of the team members. [More]
charter cable
Charter Wants To Charge Me Mysterious Fee, Won't Explain Why
By 11.14.11
It’s always fun to get mysterious charges on your bill and then not get a response as to what said fee is for. And by “fun,” we of course mean, incredibly frustrating. Such is the case for Consumerist reader Donald, who’s having a mite bit of trouble getting Charter to cough up a good excuse. [More]
By 2.13.09
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Charter Cable has filed for Chapter 11 bankruptcy, but said operations will continue as normal. [Marketwatch] (Thanks to CaptZ!)
Charter And Big Ten Network Decide To Play Nice
By 8.27.08
Reader Jon tells us that he got a call from Charter Cable letting him know that they’d just inked a deal to offer the Big Ten Network and sure enough, the AP is reporting what may be considered “peace in our time.”
Charter Gives Family 2 TVs After Contest Snafu
By 7.22.08
To the family that was supposed to win a 65-inch TV and got a 19-inch TV instead, Charter Cable has given them a 42-inch TV. And if you add up 19 and 42, you get 61. So if you combine the two tvs together, it’s almost like they got the prize they were promised. However, as commenter bigdirty points out, this is only 808 square inches of screen space, about half of the 1605 square inches they would get from a 65-incher. In any event, the family is happy. “You can see the sweat on the ballplayers on ESPN,” said Chris Lewis, one of several men dubbed “World’s Greatest Dad” by way of a Charter Cable-sponsored essay contest.
You Won A 65-inch TV From Charter Cable! Here Is Your 19-inch TV!
By 7.8.08
The News Courier reports Charter Cable ran an online contest asking kids to submit stories about why their dad was the “World’s Greatest Dad,” and the winner was supposed to get a 65-inch TV…instead, a 19-inch one showed up on his doorstep. Is this any way to treat The World’s Greatest Dad?
Charter Cable Gives Free Porn To The Mentally Handicapped
By 4.30.08
Consumerist Forums reader “1gunit” discovered free porn while channel surfing on his new HDTV. It began when a strange program appeared that started to automatically fast forward itself through what was some presumably boring dialogue. When the program began to play at normal speed, “1gunit” realized he was watching someone else’s “On Demand” porn. How did this happen? His letter, inside…
