cellphones

Rumor: iPhone Battery Lasts For Only 40 Minutes Of Talk Time

Rumor: iPhone Battery Lasts For Only 40 Minutes Of Talk Time

The iPhone battery lasts for only 40 minutes of talk time, according to intel tech guru John Dvorak received from an inside Cingular source.

Sprint Accidentally Sends You A Bill For $500, But At Least You Got Your $0.47 Check

Sprint Accidentally Sends You A Bill For $500, But At Least You Got Your $0.47 Check

Reader Todd (who left Sprint because of their constant billing errors 8 months ago) just received a $0.47 check…and someone else’s $500 cell phone bill:I got a check in the mail last night for 47 cents for the credit that is on my old cell phone account.

FCC Upholds In-Flight Cellphone Ban

FCC Upholds In-Flight Cellphone Ban

Cellphones will stay banned from use during air travel, the FCC confirmed in an order released late Tuesday.

T-Mobile Confirms You Can Cancel Without Fee Over Texting Price Increase

T-Mobile Confirms You Can Cancel Without Fee Over Texting Price Increase

Just like we told you, T-Mobile customers can cancel their cellphone contract without paying an early termination fee, but this time, T-Mobile itself actually made a public statement saying so!

Reader Kicks T-Mobile's Butt Over Denied Rebate

Reader Kicks T-Mobile's Butt Over Denied Rebate

Kathlene used her mad consumer skills to force T-Mobile into honoring the rebate they were supposed to give her. She slayed their bogus reasons for denying her rebate. She escalated, and escalated. Finally, she emailed an extremely well-crafted letter to CEO Robert Dotson (pictured, looking like a pile of badass).

18 Confessions Of 2 Former T-Mobile Reps

18 Confessions Of 2 Former T-Mobile Reps

Eighteen insider consumer tips from ex-Tmobile customer service representatives Christof and Anon. Oh no, we’re not done with that series. Not by a long shot.

Cellphone, Telephone, And Cable Costs Versus Inflation '96-'05

Cellphone, Telephone, And Cable Costs Versus Inflation '96-'05

We made a graph comparing the rate of change in price of cable, telephone, and wireless service to inflation rate from 1996-2005.

Why Are Text Messages Marked Up 7314%?

Why Are Text Messages Marked Up 7314%?

Verizon and other cellphone companies mark up the cost of text messages by at least 7314% when compared to their rates for data transfer services. [More]

Verizon: Test Drive Our Network For 30 Days

Verizon: Test Drive Our Network For 30 Days

Verizon will allow potential customers to try their wireless network for 30 days “virtually risk-free.” The offer, dubbed Test Drive, begins tomorrow.

If at any point during the 30-day Test Drive customers are not satisfied with their experience and take their number to another wireless carrier, Verizon Wireless will refund their money for their calls, equipment, activation fee and taxes, as well as release them from their contract without an early termination fee when they return their phone within the Test Drive period.

Not included are the cost of data services, V CAST, and “certain Verizon Wireless surcharges.”

FCC Won't Legalize Cellphones In-Flight After All

FCC Won't Legalize Cellphones In-Flight After All

Wave goodbye to your nightmares of hearing people jabbering on cellphones in flight!

Loans On Your Cell Phone

Loans On Your Cell Phone

This Is Why Costco Revoked Their Super Nice Return Policy

This Is Why Costco Revoked Their Super Nice Return Policy

This picture shows why Costco changed their really nice return policy recently: because of jerkwads abusing it. Here’s the IM conversation we had with a Costco employee who processed this return.

Reader Forces Verizon To Sell Her Phone At Advertised Price

Reader Forces Verizon To Sell Her Phone At Advertised Price

Kim just wanted to buy a Samsung i730 smartphone for $199 with $100 rebate, just like Verizon advertised.

Cingular Notifies You About Daylight Savings Time… Today

Cingular Notifies You About Daylight Savings Time… Today

Today, Cingular texted Kevin that he needed to update his phone for daylight savings time. Thanks for the heads up! — BEN POPKEN

VIDEO: Remove Cellphone Logos With Sugar

One thing it doesn’t show is that it’s a good idea to cover up the rest of the phone in tape so you don’t get sugar in your keypad or elsewhere. Also, be gentle and patient. Press too hard and you could scratch the phone. — BEN POPKEN

Consumerist In NYT For Cellphone Plan Escape Tricks

Consumerist In NYT For Cellphone Plan Escape Tricks

Cellphone companies will probably receive an increased number of customers dying, joining the military, and moving to remote parts of America after this morning’s article, “Getting Out of a 2-Year Cellphone Contract Alive.”The piece featured one of our readers, Liza Tremblay, who said she escaped Verizon contract after reading some intel on The Consumerist.

Roundup: Readers Who Canceled Their Cellphones Without Termination Fee

Roundup: Readers Who Canceled Their Cellphones Without Termination Fee

A selection of posts prompted by reader’s success stories in canceling the cellphone service without early termination fee, and how they did it.

Sprint Launches Feedback Site

Sprint Launches Feedback Site

BuzzAboutWireless is Sprint’s new customer feedback site. The venture features a moderated blog and an open message board forum, along with howtos and reviews.