Mike Elgan describes how he was able to dump outlook, move all his data to online services, and can now use any phone he wants:
cellphones
Verizon Unleashes Zombie Debt Collector Scourge On Innocent Consumer
By 10.11.07
Reader Kevin has a problem with Verizon and the zombie debt collectors they’ve unleashed on the account Verizon said was paid off and closed…
Validas Analyzes Your Cellphone Bill For Potential Savings
By 10.10.07
Validas is a new service that aims to help consumers save on their cellphone bills by analyzing their cellphone bills and providing suggestions about how they could adjust their plans and save money. To use it, you create an account, validate your email address, download your cellphone bill from your cell provider’s website, upload it to Validas for processing, then wait a few seconds for your report.
By 10.8.07
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Sprint’s CEO Gary Forsee has resigned. [Marketwatch]
Cellphone Companies Typically Take 2-6 Weeks To Release Call Records That Could Help Catch Thieves
By 10.5.07
Here’s another good reason to know how to exploit the executive customer service system for your cellphone company: so you can give them to the cops. If your cellphone is stolen and you try to request call records to help you track down the thieves, making a request through grunt-level customer service can take two to six weeks. By then, the trail is probably pretty cold. But if law enforcement gets your request in to the right level, Sprint says they can turn it around within a “few hours.”
Cubic Telecom Lied About Its "Cheap International Calling" SIM Card
By 10.5.07
Last Friday, we published a post about Cubic Telecom, an Irish start-up that sells a SIM card that’s supposed to enable international calling for “50-90%” less than standard carrier rates. The post was in reference to columnist David Pogue’s review of the product, and he was quoting rates that were provided to him directly by Cubic’s CEO. Turns out the CEO was “misleading” him—he provided numbers that were substantially lower than the actual rates, and has been stringing Pogue along with assurances that they’d “update the site” ever since. As of Thursday, October 4th, they still hadn’t.
By 10.5.07
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Sprint wants to replace CEO Gary Forsee by December. [NYT]
Verizon Will Let Customers Change Plans Mid-Contract Without Extending Contract
By 10.5.07
Starting October 7th, Verizon Wireless users will be able to adjust their plan’s minutes and features without extending their service contract. Previously if you made any sort of change it meant you were locked into a contract with them for another 1-2 years. It’s just Verizon’s way of saying “Thanks!” to the community, by screwing it just a little bit less!
Defective iPhone Screen? Here's A New One. Oops, Its Screen Is Defective Too (Repeat 5 Times…)
By 10.4.07
8 Bluetooth Headsets Reviewed
By 10.4.07
A professed non-early-adopter has reviewed 8 different Bluetooth headsets in a range of prices, scoring them on design, functionality, sound quality, and value. Her favorite from the group: the huge Plantronics Voyager 520, which sells for around $100. Coming in last was the $100 Samsung WEP410, which kept falling out of her ear.
Verizon Can Charge You$175 If They Cancel Your Service "For Good Cause"
By 10.3.07
Verizon can charge you $175 if they decide they feel like canceling your cellphone contract before the term is over.
Have You Gone Cellphone Only?
By 10.2.07
Money magazine tells us that a 2006 study reveals about one in eight American adults (26 million) live in households with no land line — they rely solely on a mobile phone. This is up dramatically versus three years earlier when only 2.9 percent had no fixed line. And in the next five years, nearly one in three U.S. households says they’ll cut the cord. — FREE MONEY FINANCE
Sprint Is The Suckiest Cellphone Company
By 10.2.07
According to Google, Sprint is the suckiest cellphone company. When you query “____ sucks,” filling in the name of different providers, Sprint returns the most results. Here’s how all the providers stacked up:
UPDATE: Verizon And Helio Are The Coolest Cellphone Company!
By 10.1.07
According to Google, Verizon is the coolest cellphone company. When you query “____ is cool,” filling in the name of different providers, Verizon is tits. Here’s how many results were returned for each company:
4 Awesomest AT&T Cellphone Contract Clauses
By 10.1.07
Mouseprint scanned through AT&T’s cellphone contract and found some very interesting clauses and restrictions:
Find Your State Public Utilities Comission
By 10.1.07
If you have a complaint with a company in any of the following industries
Disney To Discontinue Cellphone Service
By 9.28.07
Disney, like ESPN before it, has had enough of the “hypercompetative” cellphone market and is bowing out.
