Brett has now been the victim of two failed rebate attempts through Canon. They ignored the first one, and rejected the second one with a claim that he can clearly disprove. He’s trying again. Unfortunately, it looks like Brett’s experience with Canon isn’t unique.
canon
Morning Deals
By 9.10.08
- 6PM.com: DC Brand Shoes $20 + S/H, all sizes/styles, 856 to choose from
- Nicorette: free pack of Nicorette White Ice Mint (warning, site is slow)
- Circuit City: Panasonic SH-FX85 Wireless Multi-Room Speaker Kit for $44.96, requires in-store pickup
Highlights From Buxr
- Hewlett Packard: $400 Off $999 or more for Desktop Purchase w/ coupon code: DT1158 (Good for 2250 uses)
- NewEgg: Targus Notebook Wireless Optical Mouse for $8.99 w/ Free shipping after $20 off coupon code: EMCAKAKAK
- Buy.com: Av Lab Solar Backpack Charger for $29.99 w/ Free shipping after rebate
Highlights From Dealhack
- Best Buy: Toshiba Satellite Dual Core Notebook PC $500
- Geeks.com: Canon Pixma iP6210D Color Inkjet Photo Printer $35 with Coupon
- Musicnotes.com: 20% or 30% off Guitar Guru Interactive Lessons with Coupons
Canon Uses Comically Oversized Box To Send You Something They Could Have Taped To A Postcard
By 4.29.08
Earlier this week I ordered a part from Canon USA Service for one of my Canon cameras and it arrived today. I am impressed for the fast shipping but not so much by the efficiency of the packaging.
Additional photo inside.
Canon's Customer Service Is Helpful, Painless
By 11.9.07
A reader writes in to commend Canon for their efficient and—brace yourselves—helpful customer service: “I was on the phone less than two minutes beginning to end.” Among the surprises: the customer service department was based in the U.S., he was called back when a rep was available instead of being abandoned in an endless hold loop, the people he spoke with seemed motivated to help him, and the Canon rep had enough autonomy and intelligence to come up with an alternative solution when the original problem couldn’t be solved.
Canon Treats Digital Rebel XT Owner Like Pawnshop Scavenger
By 5.11.07
Consumerist alum Joel Johnson has a beef with Canon and their decision to treat him, the proud purchaser of Canon Digital Rebel XT, like he found the camera in a dumpster.
Happy Happy Consumer Day!
By 4.26.06
We spend a lot of time on The Consumerist gangbanging scale-model ice-cream stores, Comcast, Verizon and another companies that, shall we say, are less than dexterous in their customer service dealings.
Morning Deals Round Up
By 1.25.06
• Purveyor of random crap Fingerhut has put up to a 50% discount off of its already-discounted clearance items. Get the Disney Princess Headboard cover for only $25!
Morning Deals Round Up
By 1.13.06
• Friday sales! J&R! Staples! Amazon! And because we love you: 50% off Godiva Chocolates. Remember us when the endorphins flow.
Morning Deals Round-Up
By 1.3.06
Consumerist’s insidious corporate nemesis, Walmart, are selling the Firefly DVD box set for $19.2GB Modular “Monstro” Drive – $49.99 at Buy.comMotorola V3 Razr (in black, to perfectly accessorize your anticonformity) is Negative One Point Zero One (-$1.01) over at Buy.com, as long as you’re willing…
