Were you hoping to catch the big game on Sunday night between the Green Bay Packers and the Detroit Lions on NBC, a game that has major playoff implications? Or perhaps you wanted to settle down and tune in while some Real Housewives stars throw wine at each other on Bravo? If you’re one of 16 million or so Charter Spectrum customers, your plans might be foiled by a contract dispute between the cable company and NBCUniversal. [More]
At this point, it’s a hoary old saw that sports networks and broadcasts of live sporting events are one of the main reasons your pay-TV bills continue to rise. We all kind of “know” that sports are expensive, and that the costs come through to everyone else… but as millions of dollars in charges and fees become billions, are consumers and viewers going to stick around? [More]
With services like DirecTV Now, Dish’s Sling TV, and PlayStation Vue proliferating everywhere, it seems as if finally the age of the cord-cutter is going mainstream. A subscriber who cuts out their pay-TV service could see their bill drop by $50 or $100 in a month — but does that mean your cable company is losing that much revenue from you? One major industry analyst thinks it’s not even close. [More]
Back in February, Ann chose to keep her business with Time Warner Cable when the company dangled a free $300 prepaid gift card in her face. Fast forward to November and she’s still waiting for the card, like hundreds of other customers who stuck with the company or switched to the pay-TV provider. So what’s the deal? [More]
Between the FCC’s efforts to reform the set-top box market and the cable industry’s thinly veiled threats of litigation — not to mention divided opinions on the issue on Capitol Hill — the old cable box is a big topic of conversation these days. And while much of the focus has been on the billions of dollars the cable and satellite companies make from monthly lease fees on these devices, we’d like to hear from people who have had to go toe-to-toe with their pay-TV provider over their set-top boxes. [More]
In an era when everybody and their grandmother seems to be launching their own proprietary subscription streaming service, something about Hulu seems almost quaint. The platform is jointly owned by three giant media companies, and therefore is almost a pre-bundled service that actually carries programming from all of them. And eventually — but not quite yet — you can make that four.
It’s been nearly six months since the FCC first proposed doing something about the cable set-top box market. Since then, the White House and Congress have both had their say about it, while all along the cable industry has been lobbying and complaining incessantly. But behind all that, the FCC and the industry are at least talking to each other to try to hash out what the future could look like. Unfortunately, if industry gets its way, that future could leave a lot of consumers’ favorite features behind their TV providers’ big fat “pay me” gates.
Last year, Disney CEO Bob Iger suggested that one day ESPN could go the way of HBO Now and other premium cable channels by offering a streaming option available outside current cable packages. That day is reportedly coming sooner rather than later, but it might not include anything you actually want to watch. [More]
The FCC’s got a proposal in the works right now that Comcast doesn’t like. This is not a shock; Comcast has generally not liked any headlining proposals from the FCC in recent years. Some of the cable giant’s complaints are undoubtedly just sound and noise, signifying nothing other than “we like profit, don’t screw with our thing.” But maybe some of its technological complaints have merit.
As mentioned in the earlier story about Sen. Claire McCaskill’s customer disservice call to her pay-TV provider, the Missouri senator and others on the Permanent Subcommittee on Investigations held a hearing today to talk to cable industry executives about their bad billing practices. Not surprisingly, the cable suits did a bang-up job of proving that these companies deserve their poor reputation. [More]
Comcast Hopes Fans Of The Olympics Will Like Its Voice-Controlled Remote So Much They Won’t Cut The Cord
Faced with a future where people can watch as much content as they want without a cable subscription, Comcast is getting ready to launch a product during the Rio Olympics it hopes will keep customers from pulling out those scissors and cutting the cord. [More]
While cutting the cable cord might seem like a way to stick it to multibillion-dollar companies like Comcast and DirecTV, cord-cutting is also a potential goldmine for retailers eager to sell you the tools you’ll need to snip that traditional pay-TV umbilical. That’s why Walmart is pushing this new generation of products with a “Cut the Cable” promotion.
A major annual consumer satisfaction survey is out, and it’s a mixed bag for the cable and telecom sector and all of us who use it. The bad: pay-TV, broadband, phone, and wireless companies still pretty much really suck, and most of us are very dissatisfied with them. The good: year over year, most of them are finally starting to suck less than they used to!
When the FCC voted in February to consider new rules for your cable box, that kicked off a multi-month cycle of public comments, where anyone and everyone can have their say. The deadline for the first round struck at midnight Friday, which means most of the comments are just rolling onto the internet for all and sundry to have a look at.