../../../..//2008/05/13/radiohead-ticket-holders-who-couldnt/
Radiohead ticket holders who couldn’t get into the DC concert this weekend due to flooding should email their grievances to customerservice@nissanpavilion.com [via DCist]
BLOGS
Store-Branded Credit Cards Triple How Often Cardholder Shops There
By 5.12.08
They tell us if we can get someone to sign up, and be approved, that we have guaranteed that that customer will shop at our store, on average, three times more often than they would have if they didn’t have a card with our store’s name on it.
EECB Results In $6000 Credit From Maytag For Defective Jade Refrigerator
By 5.8.08
If you plunk down six grand for a refrigerator like the Jade Model #RJRS4870D, you expect it work. And if it doesn’t, you expect the three-year warranty on it to cover things like the refrigerator leaking all over the floor, extra ice building up, and exuding the smell of burning rubber. Ron and his parents certainly thought so, but Maytag wanted them to pay for the installation of a new part to fix the problem, even though Maytag admitted it was a known issue with this refrigerator. Read his blog post about how he was able to use an executive email carpet bomb to persuade Maytag to doing the right thing. The end result was more than Ron asked or even hoped for: $6,000 credit towards any fridge they carry from either JennAir or Whirpool, installation included. My favorite line is when he tells them, “If the Whirlpool conglomerate cannot handle all of its customers in a timely matter maybe they should stop acquiring other brands and focus on the ones that they already have.”
By 5.5.08
../../../..//2008/05/05/just-in-time-for-your/
Just in time for your rebate and stimulus checks, industry insiders predict price drops of 20-25% on HDTVs in May. [HD Guru via Gizmodo]
Circuit City Sells Employee Busted Floor Model TV, Refuses To Accept Return
By 5.4.08
Anthony paid Circuit City $1,271 for a new 40″ Samsung LN40A550, but what he received was a “scratched up, dinged to hell, beaten and abused FLOOR MODEL OPEN BOX” LN40A330. As a Circuit City employee, Anthony thought exchanging the TV or receiving a refund would be a cinch. Boy, was he wrong.
Credit Card Class Action: Get More Money Back Using Your Digital Camera
By 5.1.08
If you traveled abroad anytime between February 1, 1996 and November 8, 2006, your credit card company probably owes you money, but how much? Under a class action suing credit card companies for double-dipping on foreign transaction fees, the best bet for getting your the money, if you don’t have detailed records of all your foreign transactions, is making an estimate based on how many days you were out of the country. One good way for shutterbugs to figure this out, says Delicious Baby, is to look through your vacation/travel photos on your computer. Most likely, they have digital timestamps you can use to figure out how long you were away. Now figuring out your refund is as easy and fun as going through your old photos. The due date for filing claims at ccfsettlement.com is May 30th.
By 4.30.08
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Why Japan is almost out of butter. [Global Voices via BoingBoing]
By 4.29.08
../../../..//2008/04/29/the-33-biggest-corporate-implosions/
The 33 biggest corporate implosions of all time. We like that they included The South Sea Company, whose stock price collapsed after reaching an artificially inflated peak in the 1720. It was called the “South Sea Bubble” and its collapse sent many investors, who had purchased the stock on credit, into bankruptcy. [HR World]
If You Happen To Prevail In Arbitration, Get Ready To Lose On Appeal
By 4.27.08
Arbitration is even worse than we thought. We already knew that consumers lost 94% of the extra-judicial proceedings, but new data shows that the few who manage prevail are likely to have their wins overturned on appeal.
Why Does It Take IKEA Four Months To Replace A Defective Couch Cover?
By 4.26.08
Joyce has been waiting since December for IKEA to send her a replacement couch cover. IKEA admitted that the cover had a known defect, but since they were out replacements at the time, they promised to call Joyce a month later when new covers arrived. Joyce gave her information and asked for a reference number, but was told that one wouldn’t be necessary. Wouldn’t that have been nice?
By 4.25.08
../../../..//2008/04/25/going-broke-on-100000-a/
Going broke on $100,000: A sample budget showing how easy it is for a family making six figures and with 2 kids to get sucked into deficit spending. [Dr. Housing Bubble]
By 4.25.08
../../../..//2008/04/25/20-different-ways-to-make/
20 different ways to make good use of carpet remnants. We like the idea of having them in the car for throwing under the tires in case of too much mud or snow. [Frugal For Life]
Dunkin Doesn't Serve Cup O' Ice Water Or Any Variant Thereof
By 4.24.08
You gotta wonder what lead up to the creation of this sign at a Dunkin Donuts in Bushwick (a DMZ-esque area of Brooklyn being penetrated by the forces of gentrification) covering every possible angle of not giving you a cup of ice water. Maybe there were even previous versions of the sign that had to keep being tweaked as people kept coming in asking for a vessel of chilled H20. How might that encounter have gone? Let’s take a peek inside The Consumerist Miniature Theater Machine: [More]
The Future Of Air Travel Fees
By 4.23.08
Minyanville has received a leaked copy of how a US Airways ticket will look after they apply some new fees that are currently under development…
9 Most Obnoxious Hidden Airline Fees
By 4.22.08
As their corpulent systems collide with increasingly harsh economic realities, airlines are making up more creative fees and charging for things that used to be free. Here’s 9 of the worst offenders of the hidden airline fees, via Aviation.com.
Comcast Trawling Blogs And Twitter For Customer Complaints
By 4.21.08
The sometimes customer service deficient cable company Comcast has a new “fireman” whose job is to respond when people blog or Twitter their customer complaints. Frank Eliason’s unenviable task is to watch the blogosphere and reach out to posters when they kvetch about Comcast. He’s a nice guy, he’s reached out to help some our reader’s posted complaints, but he’s not omnipotent. This article covers two people customers contacted by Eliason. One of them got their problem solved within a day, the other was still waiting for a solution a work-week later. It is Comcast, after all. Still, if regular customer service isn’t helping you, try blogging or Twittering your problem and maybe the magic customer service fairy will visit you! Also, his Twitter profile is comcastcares and his email is We_Can_Help@cable.comcast.com.
Rude Service Costs Bank Of America Yet Another Customer
By 4.20.08
Jim over at Blueprint for Financial Prosperity closed his Bank of America account after a teller forced him to fill out a deposit slip. Jim doesn’t care for deposit slips, calling them “a wasted branch on a tree we’d otherwise like to keep around,” and likes tellers to double-check his math. Even though Jim yielded and started to fill out a slip, the teller tapped a reserve of rudeness that inspired him to close his account.
