Acambras got her Citibank APR dropped from 13.99% to 2.99% just by asking.
banks
Netbank Plays The Dating Game
By 10.31.06
Mike’s bank is asking inappropriately personal security questions, and Mike doesn’t feel that he will be able to remember the answers 12 months down the line.
Credit Cards Are Broken
By 10.27.06
Finally, a compelling legal argument for why credit cards should be considered a defective product.
How Do You Prove You’re Not Dead?
By 10.25.06
Continuing our foray into the consumer macabre, a reader complains about being dead.
Shopping At Macy’s? Check For Double-Billing
By 10.24.06
After spotting a duplicate charge for a single purchase she made last Wednesday, she emailed the Macy’s customer service. Macy’s contacted her and requested more details.
Long-Distance RFID Snagging Possible, Already Done
By 10.24.06
After posting about the danger posed by magic wand credit cards, some readers pooh-poohed the notion that someone could build a device capable of reading RFID from a distance.
Foil RFID Thieves. Literally.
By 10.23.06
The tin-foil hat contingent may have finally hit on something right.
No-Swipe Credit Card No Problem For Thieves
By 10.23.06
Radio-frequency enabled credit cards allow consumers to complete transactions with a flick of the wrist, but new research shows that it’s not just consumers and merchants who will find the new system easier.
Convert Interest Rates To Actual Interest
By 10.16.06
It ain’t alchemy but it can turn lead into gold.
Intro To Finding A Good Bank
By 10.12.06
If you’re thinking of opening a new bank account and you don’t want to get screwed over on fees and service like last time, here are some important questions to ask the bank before signing up.
AudioEdit: Consumerist.com Fears Identity Theft
By 10.10.06
Old Mutual’s Funtacular Take On Customer Service Week
By 10.9.06
This is how Old Mutual, a financial services company, participated in last week’s celebration of customer service. Nothing says we value your contributions to enhanced customer care like a goodie bag!
Tiny Checks, Big Scam
By 10.6.06
Banks are sharing their member lists — and account information — with unscrupulous third party marketers like the Trilegiant corporation.
Mortgage Fraud Festered Under Housing Bubble, Feds Investigate
By 10.6.06
In ’05, a small company bought up run-down duplexes in northeast Indiana at $50,000 a pop. Less than a month later, they were selling them for $120,000 to church secretaries, truckers, retirees and factory workers.
No, Really, WaMu Gave Out Counterfeit $100s
By 10.5.06
Despite the horde of commenters asserting he got slipped fake $100s by an African Safari company, reader BC persists in laying the blame on WaMu.
WaMu Gives Out Counterfeits, Doesn’t Care
By 10.4.06
BC hit a hiccup on his African safari honeymoon. When he went to pay the adventure company with $100s his wife took out their WaMu bank in ATM, three of the Franklins turned out to be counterfeit.
Maybe Worse Than WaMu Snookery
By 10.4.06
After showing “WaMu Snookers With Scary Letter” to consumer expert Edgar Dworsky, he told us something potentially more frightening than just the letter being a well-disguised solicitation.
Suck My Pricematch, Chase Bank
By 10.4.06
It certainly didn’t help John’s mood that before reaching the specialist, Chase suspended his account. Chase stopped service because John called in from an “unrecognized number” (his office line) and was disconnected mid-department transfer. [More]
