- Many customers who called AT&T Illinois to get cut-rate phone service deals advertised in their November phone bills are being told the plans don’t exist, leaving customers confused and AT&T embarrassed.
at&t
Illinois AT&T Mess; Is This Why They Call It The Sucker State?
By 12.4.06
Lower Your AT&T Bill, Illinois
By 11.22.06
Illinois AT&T customers looking to save can now sign up for a new reduced plans.
Top 10 Companies for Customer Service
By 11.10.06
CRMLowdown sifted through countless customer service surveys, studies, and real-life experiences to come up with a pretty damn impressive list of the best/worst companies for customer service.
BREAKING: Cingular Shuts Off TDMA Service
By 11.6.06
Starting today, Cingular is shutting off TDMA cellphone service in Toledo.
Get AT&T DSL Month-to-Month
By 10.5.06
In a move towards empowering consumer choice, AT&T DSL customers no longer have to be locked into 12 month contracts. AT&T now offers DSL on a month-to-month basis.
Unholy Marriage Betwixt AT&T and Bellsouth Nearing FCC Approval
By 9.27.06
FCC Chairman Kevin Martin seems to be close to inking his rubber stamp for a merger between AT&T and Bellsouth, a move that would create the world’s largest telco company.
AT&T Obeys Only The Laws They Like
By 9.20.06
After being fined millions of dollars for engaging in “misleading marketing practices”, AT&T is taking advantage of “new rules that allow California phone companies to unilaterally change certain regulatory provisions without prior approval from state officials.” What? Who the hell decided to let them do that?! AT&T will be ignoring the disclosure agreement, which forced them to reveal to new customers its cheapest service first and to seek permission before making marketing pitches, because…
Widows Pays AT&T $14,000 for Rotary Rental
By 9.15.06
It’s a testament to the anachronistic nature of my family that I — a hot, sexy male in my late 20’s — can operate a rotary phone with aplomb. A dusty, rotary wall phone with a hypnotic whirring click was present in my kitchen up until my late teens, when it suddenly and sadly gave up its ghost.
Federal Judge Orders NSA Spy Program Stopped
By 8.17.06
U.S. District Judge Anna Diggs Taylor in Detroit today found the NSA domestic spying program “without warrant” and violated the First and Fourth Amendments. She ordered it stopped.
Telcos Are Luddites
By 7.28.06
An upcoming Business Week article socks phone companies right in the kisser for their squelching of new technologies.
Phone Record Lawsuit Over NSA Spying Dismissed
By 7.26.06
A judge Tuesday tossed out an ACLU lawsuit against the government over over AT&T’s alleged turning over of phone records to the NSA.
The News; Now in 3-D!
By 7.21.06
• Quote of the week: “Dismissing this case at the outset would sacrifice liberty for no apparent enhancement of security.” [HoustonChronicle] “Judge Refuses to Dismiss EFF’s Spying Lawsuit Against US Government”
Cingular Boasts 267% Profit
By 7.21.06
Amidst a looming lawsuit over its lack of service to newly incorporated AT&T customers, as well as our revelation that Cingular will no longer try to retain its most unprofitable consumers:
The News; High Interest Charged For Lending Of Ears
By 7.14.06
• Home field advantage. Shortness of breath ensues amongst the 16,000 coat-tail hopefuls, causing them to reach for their pills. [LAT] “Verdict Bolsters Merck’s Vioxx”
The News; Enron Curses All Who Penetrate Its Tomb
By 7.13.06
• Personally, we’re a slut for love. [NYT] “The Taming of the Slur”
