- Many customers who called AT&T Illinois to get cut-rate phone service deals advertised in their November phone bills are being told the plans don’t exist, leaving customers confused and AT&T embarrassed.
at&t
Illinois AT&T Mess; Is This Why They Call It The Sucker State?
![Lower Your AT&T Bill, Illinois](../../../../consumermediallc.files.wordpress.com/2012/06/phonebillcouple.jpg?w=150&h=100&crop=1)
Lower Your AT&T Bill, Illinois
Illinois AT&T customers looking to save can now sign up for a new reduced plans.
Top 10 Companies for Customer Service
CRMLowdown sifted through countless customer service surveys, studies, and real-life experiences to come up with a pretty damn impressive list of the best/worst companies for customer service.
BREAKING: Cingular Shuts Off TDMA Service
Starting today, Cingular is shutting off TDMA cellphone service in Toledo.
![Get AT&T DSL Month-to-Month](../../../../consumermediallc.files.wordpress.com/2012/06/ballandchain.jpg?w=300&h=225&crop=1)
Get AT&T DSL Month-to-Month
In a move towards empowering consumer choice, AT&T DSL customers no longer have to be locked into 12 month contracts. AT&T now offers DSL on a month-to-month basis.
![Unholy Marriage Betwixt AT&T and Bellsouth Nearing FCC Approval](../../../../consumermediallc.files.wordpress.com/2012/06/spoolofthread.jpg?w=300&h=225&crop=1)
Unholy Marriage Betwixt AT&T and Bellsouth Nearing FCC Approval
FCC Chairman Kevin Martin seems to be close to inking his rubber stamp for a merger between AT&T and Bellsouth, a move that would create the world’s largest telco company.
![AT&T Obeys Only The Laws They Like](../../../../consumermediallc.files.wordpress.com/2012/06/rude.jpg?w=300&h=225&crop=1)
AT&T Obeys Only The Laws They Like
After being fined millions of dollars for engaging in “misleading marketing practices”, AT&T is taking advantage of “new rules that allow California phone companies to unilaterally change certain regulatory provisions without prior approval from state officials.” What? Who the hell decided to let them do that?! AT&T will be ignoring the disclosure agreement, which forced them to reveal to new customers its cheapest service first and to seek permission before making marketing pitches, because…
Widows Pays AT&T $14,000 for Rotary Rental
It’s a testament to the anachronistic nature of my family that I — a hot, sexy male in my late 20’s — can operate a rotary phone with aplomb. A dusty, rotary wall phone with a hypnotic whirring click was present in my kitchen up until my late teens, when it suddenly and sadly gave up its ghost.
![Telcos Are Luddites](../../../../consumermediallc.files.wordpress.com/2012/06/bizweektelco.jpg?w=300&h=221&crop=1)
Telcos Are Luddites
An upcoming Business Week article socks phone companies right in the kisser for their squelching of new technologies.
![Phone Record Lawsuit Over NSA Spying Dismissed](../../../../consumermediallc.files.wordpress.com/2012/06/effattlogo.jpg?w=200&h=103&crop=1)
Phone Record Lawsuit Over NSA Spying Dismissed
A judge Tuesday tossed out an ACLU lawsuit against the government over over AT&T’s alleged turning over of phone records to the NSA.
Cingular Boasts 267% Profit
Amidst a looming lawsuit over its lack of service to newly incorporated AT&T customers, as well as our revelation that Cingular will no longer try to retain its most unprofitable consumers:
![The News; High Interest Charged For Lending Of Ears](../../../../consumermediallc.files.wordpress.com/2012/06/typesetting.jpg?w=300&h=184&crop=1)
The News; High Interest Charged For Lending Of Ears
• Home field advantage. Shortness of breath ensues amongst the 16,000 coat-tail hopefuls, causing them to reach for their pills. [LAT] “Verdict Bolsters Merck’s Vioxx”
![The News; Enron Curses All Who Penetrate Its Tomb](../../../../consumermediallc.files.wordpress.com/2012/06/crimescene.jpg?w=300&h=225&crop=1)
The News; Enron Curses All Who Penetrate Its Tomb
• Personally, we’re a slut for love. [NYT] “The Taming of the Slur”