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New Blackberry Desktop Manager For Mac Still Worse Than Windows Version

New Blackberry Desktop Manager For Mac Still Worse Than Windows Version

If you’re one of the approximately three Mac users who uses a BlackBerry instead of an iPhone, today is an exciting day. BlackBerry Desktop Manager for Mac OS debuted this afternoon. CNET had an early copy and has checked it out for us.

You Paid Your Bill 3 Hours Early? Then It's 30 Days Late

You Paid Your Bill 3 Hours Early? Then It's 30 Days Late

John’s fiancee bought an Apple computer earlier this year, financing it with a Juniper Visa account, then paying the account off early. That’s the responsible thing to do, right? Not according to Juniper, which branded her as a filthy, filthy deadbeat. The bank marked the payment she sent in as “late” for arriving three hours before the end of the billing cycle.

Call Drop Rate For iPhones In NYC Is 30%, Says Apple Genius

Call Drop Rate For iPhones In NYC Is 30%, Says Apple Genius

Hey AT&T, maybe you should offer some sort of congestion pricing on your iPhone plans in places like New York City. We’ve heard/read all sorts of anecdotal reports on dropped calls before, but today Engadget reported that an Apple Genius said a 30% drop call rate is average for the area. If that’s true, it seems like false advertising to charge for a full-time calling plan that you can only use about two-thirds of the time.

Zipcar Launches iPhone App With Magical Car Unlocking Powers

Zipcar Launches iPhone App With Magical Car Unlocking Powers

The San Fran/NY-servicing Zipcar car sharing service has finally launched their iPhone app. Besides the expected seamless reservation system, it has a pretty sweet extra feature: It turns your iPhone into a keyfob capable of locking and unlocking your car, and honking its horn. Not owning a car just got awesomer.

AT&T Keeps Calling To Say I Qualify For Free Upgrade From My iPhone 3GS?

AT&T Keeps Calling To Say I Qualify For Free Upgrade From My iPhone 3GS?

AT&T has called me repeatedly over the past few weeks and months for some mysterious reason.

Pizza Hut: 20% Off When You Order Via iPhone App

Pizza Hut: 20% Off When You Order Via iPhone App

Pizza Hut is giving a 20% discount on all orders placed via its new iPhone app. We found a user review on YouTube, and he likes it. Beyond the usual app gimmickry, pinching a pizza to make it smaller or larger and shaking the phone to make wings spicey, it also has the excellent function of storing all your coupons for easy use.

Microsoft Seeks Arrogant Would-Be Hipsters To Staff New Stores

Microsoft Seeks Arrogant Would-Be Hipsters To Staff New Stores

When Apple needs to come up with a hot new product, it turns to CEO Steve Jobs, who is said to micromanage everything from the color of the product’s box to how overpriced it should be. And, when Microsoft needs to go after the next big thing, the company turns to … Steve Jobs. At least that seems to be the idea behind Microsoft’s latest plan, which involves poaching managers from Apple’s retail stores.

Is The iPhone 3G Liquid Sensor A Filthy Liar?

Is The iPhone 3G Liquid Sensor A Filthy Liar?

Here’s the $199 question. What does it take to set off the moisture sensor on an iPhone 3G? Immersion in water? Sweat from a vigorous workout? Using the phone on a humid day? The truth is somewhere on that continuum, and many iPhone users claim that their warranties have been unfairly voided when normal use set off the sensors.

Top 25 Best Global Brands — Samsung, Microsoft Beat Apple

Top 25 Best Global Brands — Samsung, Microsoft Beat Apple


iPhone 3G Owners, Beware The New 3.1 OS Upgrade

iPhone 3G Owners, Beware The New 3.1 OS Upgrade

If you’re a gadgetophile like me, you love firmware updates because it’s like giving your smartphone, camera, or other mp3 player a mini-makeover. If you’re normal, however, don’t rush into it—the best thing to do is wait a bit and see what problems are reported from the front line. Take for instance this issue between 3G iPhones and Exchange servers, which no longer play well with each other after yesterday’s 3.1 iPhone OS upgrade.

Microsoft Teaches Best Buy How To Diss Linux, Macs

Microsoft Teaches Best Buy How To Diss Linux, Macs

A recent flurry of reports on the internets claim that Microsoft has been training Best Buy employees to push customers away from Linux and Mac systems to those running Windows. While some posts claim that the Gatesians are teaching Best Buy workers to become “Linux assassins,” most of what’s going on looks like typical retail marketing: a deep-pocketed supplier working with a chain to hawk its products more aggressively. However, Linux pros are up in arms about “inaccuracies” in the Microsoft program that walks customers through the advantages of Windows vs. Linux.

Apple Store Is Efficient And User-Friendly For Thieves

Apple Store Is Efficient And User-Friendly For Thieves

I’ve always found Apple Stores to be open and inviting. A team of thieves in New Jersey evidently agree with me. They smashed the front window of the Promenade at Sagemore store in Marlton, N.J. and cleaned out the display models. How long did it take them to steal 23 Macbook Pros, 14 iPhones, and 9 iPod Touches? Thirty-one seconds. Yes, there’s surveillance video.

Apple's Color Coded Employees Confuse Shopper

Apple's Color Coded Employees Confuse Shopper

An Apple store in Ohio doesn’t want to clutter up its elegant store layout with signage, so you have to rely on a color coded system to find the appropriate employee to ring up your purchase. It’s like the Homeland Security Advisory System, retooled to measure how inconvenienced you’ll be.

Mac Genius Reports Child Porn On Customer's Computer To Police

Mac Genius Reports Child Porn On Customer's Computer To Police

A man in Connecticut brought his computer to his local Apple Store for repair due to a software issue (likely a—gasp!—virus) but when he returned to pick it up, learned that the Mac Genius had reported him to the police after finding child pornography on the hard drive.

Apple, Google, And AT&T Respond To FCC's Google Voice Questions

Apple, Google, And AT&T Respond To FCC's Google Voice Questions

Apparently, Apple didn’t reject the Google Voice application for iPhone. They “[continue] to study it.” Yesterday, Apple, AT&T, and Google all turned in their responses to the FCC’s questions as part of the investigation into the bannination of Google Voice from the iPhone App Store.

Class Action Suit Against Apple And AT&T For Lack Of MMS On iPhones

Class Action Suit Against Apple And AT&T For Lack Of MMS On iPhones

No matter how awesome the iPhone is at multimedia, gaming, or taking money out of your wallet and mailing it to AT&T and Apple, it still doesn’t let you use multimedia messaging service (MMS)—you know, that thing where you send a photo to a friend over text message. Earlier this year AT&T finally said it would happen by the end of summer, but now a group of customers in Louisiana are tired of waiting.

Apple CSR Ignores Company's Warranty To Recharge Customer's Love

Apple CSR Ignores Company's Warranty To Recharge Customer's Love

Sometimes the way to get sweet consumer justice is a series of pushy calls on the phone with CSRs or even the EECB route. But other times, probably more often, a sugary sweet touch and some good luck will get you farther faster.

AppleCare Takes A Bite Out Of Customer's Data-Recovery Dreams

AppleCare Takes A Bite Out Of Customer's Data-Recovery Dreams

While our pal Carey had a great time with AppleCare, David isn’t smiling after helping his girlfriend fix her Macbook through the service.