When you own a business, especially one that sells supposedly sassy socks and other items with humorous quips on them, you have to expect the occasional complaint when an attempt at humor goes over like a lead balloon. And even though you disagree with a person’s gripe, it’s best if you don’t accidentally forward her an internal e-mail calling her a “crazy bitch” and then follow it up with a message telling her to un-bunch her panties to “get some air up there.” [More]
antisocial media
![The math-hating socks at the heart of this story.](../../consumermediallc.files.wordpress.com/2014/10/mathsocks.png?w=300&h=225&crop=1)
When Consumer Complains About Sexist Socks, Don’t Question The Airflow To Her Genitals
![Restaurant Allows Customer To Bring In Big Gulp, Then Shames Her About It Online](../../consumermediallc.files.wordpress.com/2014/04/biggulpa.png?w=300&h=225&crop=1)
Restaurant Allows Customer To Bring In Big Gulp, Then Shames Her About It Online
You might think it crass or crude to bring a 7-Eleven Big Gulp into a fine-dining establishment, but if a restaurant lets you have that huge cup o’ soda at your table, do they then have any standing to call you out publicly? [More]
![Just a small sampling of the anti-McDonald's Tweets using the #CheersToSochi hashtag.](../../consumermediallc.files.wordpress.com/2014/01/mcdstwitter.png?w=300&h=225&crop=1)
McDonald’s Olympics Social Media Campaign Backfires, Transforms Into Pro-LGBT Protest
McDonald’s attempt at using Twitter to promote its role in the upcoming Winter Olympics in Sochi, Russia, has not gone exactly as the fast food chain planned — that is, unless it planned for the LGBT community to use this campaign as a way to publicly shame the company for its sponsorship of the games. [More]
![Restaurant Learns Instagram Isn’t Intended For Hurling Racial Slurs At Bad Tippers](../../consumermediallc.files.wordpress.com/2013/04/notsmart.png?w=300&h=225&crop=1)
Restaurant Learns Instagram Isn’t Intended For Hurling Racial Slurs At Bad Tippers
Someone at a restaurant in Delaware missed the class where they explain that the usual place to vent racially biased frustration at a customer is on the receipt, as the eatery is now having to do a lot of apologizing for things that showed up on its Instagram page. [More]