When you own a business, especially one that sells supposedly sassy socks and other items with humorous quips on them, you have to expect the occasional complaint when an attempt at humor goes over like a lead balloon. And even though you disagree with a person’s gripe, it’s best if you don’t accidentally forward her an internal e-mail calling her a “crazy bitch” and then follow it up with a message telling her to un-bunch her panties to “get some air up there.” [More]
