It’s been two years since the Transportation Security Administration declared that the PreCheck airport security fast lanes — no removing shoes, no taking your laptop out of your bag — is only for paying customers. Now Alaska Airlines is letting its frequent fliers use their airline miles to pay the PreCheck membership fee.
Alaska Airlines
![Alaska Airlines, Feds, & Apple Investigating After iPhone 6 Catches Fire Midair](../../../../consumermediallc.files.wordpress.com/2016/03/screen-shot-2016-03-21-at-10-50-58-am.png?w=300&h=225&crop=1)
Alaska Airlines, Feds, & Apple Investigating After iPhone 6 Catches Fire Midair
Last week, a Delta Air Lines flight was delayed after an e-cigarette ignited itself in a passengers’ carry-on bag. Days later, an Alaska Airlines flight experienced a similarly explosive situation when the iPhone 6 of one traveler allegedly burst into flames midair. [More]
![(David Transier)](../../../../consumermediallc.files.wordpress.com/2015/04/alaska.png?w=300&h=225&crop=1)
Alaska Airlines Gives Passengers $100 Credit After Flight Disrupted By Drunk Traveler
When a flight is diverted to deal with a disruptive passenger, those left on the plane often receive little, if anything, in the way of compensation for the delay. But travelers on a recently interrupted Alaska Airlines flight received a financial apology from the airline. [More]
![Traveler Complaints About Airlines Increased Nearly 30% Last Year](../../../../consumermediallc.files.wordpress.com/2015/04/plane.png?w=680)
Traveler Complaints About Airlines Increased Nearly 30% Last Year
While airlines might not be leaping at the chance to tell customers how to file complaints about their service, that hasn’t stopped more travelers from sharing their tales of woe with the Department of Transportation. In fact, the number of complaints filed by beleaguered passengers increased by nearly 30% last year. [More]
![Alaska Airlines Apologizes After “Meet Our Eskimo” Branding Effort Offends](../../../../consumermediallc.files.wordpress.com/2016/01/8697_ak_hero_plane_16x9_mbr_m1a.png)
Alaska Airlines Apologizes After “Meet Our Eskimo” Branding Effort Offends
When you’ve gone and repainted your planes with a new logo, we can understand the desire to show it off to everyone. But maybe consider running your new ad slogan by a few people before it goes public.
[More]
![Lawmaker Questions Airlines, Plane Manufacturers On Cybersecurity Measures](../../../../consumermediallc.files.wordpress.com/2015/01/cabin.png)
Lawmaker Questions Airlines, Plane Manufacturers On Cybersecurity Measures
Eight months after a government report found that airplanes with WiFi connections may be vulnerable to cyber attacks and seven months after a hacker claimed to have commandeered a United Airlines flight via the plane’s in-flight entertainment system, one lawmaker wants to know just what airlines are doing to protect their computer systems — and passengers. [More]
![Alaska Airlines Makes Emergency Landing After Credit Card Reader Ignites In The Trash](../../../../consumermediallc.files.wordpress.com/2015/02/alaskascorpion.jpg?w=680)
Alaska Airlines Makes Emergency Landing After Credit Card Reader Ignites In The Trash
An Alaska Airlines flight heading from Newark, NJ to Seattle was forced to make an emergency landing on Monday morning, after the plane reported smoke on board. Oddly enough, the incident was reportedly sparked when a credit card reader that had been thrown in the trash somehow ignited. [More]
![Even Airline CEOs Aren’t Immune To Carriers Losing Their Bags](../../../../consumermediallc.files.wordpress.com/2014/10/alaska.png)
Even Airline CEOs Aren’t Immune To Carriers Losing Their Bags
When talking about the airline you run, it probably isn’t the best idea to start out by recounting how said carrier misplaced your bags on your latest flight. Unless, maybe, you’re trying to seem relatable and let consumers know that accidents happen. But even then, it can’t be anything less than embarrassing. [More]
![NASA Creates App Aimed At Shortening Commercial Flights, Saving Fuel](../../../../consumermediallc.files.wordpress.com/2015/09/15-192_tasar_in_cockpit_0.jpg?w=300&h=225&crop=1)
NASA Creates App Aimed At Shortening Commercial Flights, Saving Fuel
There’s an app for just about everything. And that now includes one created by NASA and aimed at helping commercial airlines shorten flight times and conserve fuel. [More]
![Paul Thompson)](../../../../consumermediallc.files.wordpress.com/2014/04/airplanewing.jpg?w=300&h=225&crop=1)
All Major U.S. Airlines Offer Free Cancellations Within 24 Hours, Except One
Update: In March 2016, American announced that it was phasing out the hold option and transitioning to the 24-hour cancellation window option.
Even the most prepared traveler occasionally has to change their itinerary for unforeseen circumstances. While dealing with airlines to make a simple change can be both a test of your patience and a drain on your bank account, if you catch the issue soon enough you might save hundreds of dollars in change fees. That’s thanks, in part, to Department of Transportation rules that allow a ticket to be held at the same price for 24 hours before purchase or canceled within 24 hours after purchase — most of the time. [More]
![Four Alaska Airlines Crew Members Sue Boeing Over Toxic Fumes That Leaked During 2013 Flight](../../../../consumermediallc.files.wordpress.com/2014/10/alaska.png)
Four Alaska Airlines Crew Members Sue Boeing Over Toxic Fumes That Leaked During 2013 Flight
We imagine that working as a flight attendant can be a difficult job: serving hundreds of passengers each flight, traipsing from one city to another, and ensuring that the cabin of the aircraft is equipped and prepared for all situations. One thing these crew members shouldn’t have to worry about: working in an environment with toxic fumes. But that’s apparently what happened during an Alaska Airlines flight in 2013, and now four flight attendants are suing Boeing Co. [More]
![(David Transier)](../../../../consumermediallc.files.wordpress.com/2015/04/alaska.png?w=300&h=225&crop=1)
Alaska Airlines Flight Forced To Make Emergency Landing After Employee Fell Asleep In Cargo Hold
In the last year, a number of people have attempted – sometimes successfully – to stow away in different areas of airplanes to catch a free ride. On Monday, a ramp agent for Alaska Airlines inadvertently became a stowaway when he fell asleep in the plane’s cargo hold, causing the plane to initiate an emergency landing after just 14 minutes in the air. [More]