As airlines make room on planes so they can pack in more passengers, North America’s carriers are showing that such efforts are paying off, literally, with a new report that gives North America the lead in profits compared to the rest of industry worldwide. [More]
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Profits Are Up In The Global Airline Industry With Carriers Making An Average Of $8.27 Per Passenger
By 6.8.15
Hawaii-Bound Flight Diverted To L.A. After Half The Plane’s Toilets Stop Working
By 6.8.15
Because we all know how quickly a travel experience can turn from good to bad when there’s limited access to working toilets, the crew of an American Airlines flight from Dallas to Honolulu decided to make an unscheduled pit stop after three of the plane’s six lavatories malfunctioned. [More]
Man Legally Changes His Name Just To Avoid Airline Booking Error Fee
By 6.5.15
Because you can’t just fly under anyone’s name, some airlines institute a fee for travelers seeking to change the name on their already purchased ticket to ward against reselling them for a profit. But not everyone wants to pay for mistakes, like one student who decided he’d rather spend the money to change his name and get a new passport than pay Ryanair to fix a booking error. [More]
Computer Glitch Grounded All United Airlines Flights Tuesday Morning
By 6.2.15
For the second time in two months technology proved to be a formidable foe for major U.S. airlines; this time grounding all United Airlines flights for a short period on Tuesday. [More]
Delta, Southwest Revamping Boarding Processes To Keep Flights On Time This Summer
By 6.2.15
When heading out for a long-awaited summer vacation, most people don’t want to waste valuable time waiting in an airplane’s aisle while other people jam their bags in the crowded overhead bins, or playing a round of musical chairs so a family can sit together on the upcoming flight. In an effort to ensure travelers don’t miss time sunning themselves on the beach, two airlines are revamping their boarding processes. [More]
Report: Airlines Get A Lot Of Hate On Social Media, Especially The Big Ones
By 6.1.15
As often as we use social media to proclaim our likes and loves, just as often we air grievances to our friends and the world — including complaints about the companies we do business with. When it comes to talking about airlines on social media, a new report says it’s a negative arena, especially when it comes to the largest carriers. [More]
Delta Air Lines Pilot Gets Pizza Delivered To The Plane For Passengers On Delayed Flight
By 5.27.15 — Updated: 2.9.17
Following on the heels of Delta Air Lines’ decision to serve free pizza to make up for a smoke-filled cabin — because feeling mad/sad/annoyed while eating hot cheese is a near impossibility — a Delta pilot ordered pies delivered to a plane full of passengers delayed by bad weather. And apparently, this is all part of a new pizza policy at the airline. [More]
Spirit Flight Attendant Probably Shouldn’t Have Posed For Photos In Jet’s Engine Well
By 5.27.15
When going through the boarding process for an upcoming flight, one might expect to see the crew members readying the cabin, welcoming travelers or just generally inside the aircraft. That’s why it was a bit unsettling for several passengers to see a flight attendant posing for photos inside the plane’s engine well before a recent Spirit Airlines flight. [More]
Group Of Travel Sites Claim Delta Air Lines Has Cut Them Off From Using Its Data
By 5.20.15
Travelers often turn to travel websites to search for the cheapest fares and quickest flights out there, but a group of more than a dozen sites now says Delta Air Lines has shut them out, and is keeping its data to itself. [More]
What Are The Best And Worst Airlines For Using Rewards Travel?
By 5.14.15
So you’ve racked up a bunch of frequent flier miles or loyalty points or whatever your preferred airline calls them, but can you actually use those rewards to book free travel when you want? For some U.S.-based carriers, the answer ranges from “almost definitely” to “good luck.” [More]
Southwest Airlines Passenger Says Flight Crew Wouldn’t Let Her Make Emergency Call To Husband Before He Died
By 5.13.15
In what can only be described as a tragic turn of events, a Wisconsin woman says that after she received a troubling text from her husband while on board a Southwest Airlines flight about to take off, she was told she couldn’t call him. When she arrived home, police informed her that her husband had taken his own life. [More]
Fewer Airlines Does Not Mean Fewer Flight Delays
By 5.13.15
Airlines merge because it makes them more efficient: at least, that’s what they say. Does all of that cost-cutting behind the scenes translate to efficiencies on the runways and in getting planes in the air in a timely fashion? Well…no, not really. Sometimes two airlines merging has meant that they end up with a lower percentage of on-time flights than each of the two airlines originally did together. [More]
Family Claims They Were Escorted Off United Airlines Flight After Autistic Daughter Deemed Disruptive
By 5.11.15
A trip home from the most magical place on earth was anything but magical for an Oregon family after they claim their United Airlines flight made an emergency landing and they were escorted from the flight because of their autistic daughter. [More]
Delta Passengers Get Free Pizza After Plane Cabin Fills With Smoke During Flight
By 5.8.15
It can’t be fun to be flying miles above the Earth and then have the plane cabin fill up with smoke. But passengers on a Delta Air Lines flight who had to sit through a bit of a scare until when one of their plane’s engines reportedly went out at least got free pizza when the plane landed to soothe any frayed nerves. [More]
Police: “Serial Stowaway” Known For Trying To Sneak Onto Planes Arrested At Two Chicago Airports
By 5.6.15
A woman who’s been caught multiple times — with varying instances of success — trying to sneak aboard planes without a ticket has been arrested at two Chicago airports within a month trying to pull her signature stowaway move, police say. [More]
Cancer Patient Says American Airlines Ticket Agent Refused To Provide Her A Wheelchair
By 5.5.15
Just because someone looks healthy on the outside doesn’t necessarily mean they actually are. That’s the lesson a Texas woman hopes to pass on to others after she says a ticket agent with American Airlines declined to provide her with a wheelchair despite the fact she had just receiving cancer treatment. [More]
Airlines Raking In More Cash From Bag, Reservation Fees
By 5.4.15
While airlines didn’t bring in as much income last year as they did in 2013, a new report says they’re still sitting pretty thanks to people willing to pay reservation and checked bag fees. [More]
American Airlines Passenger Accused Of Stealing From Crew Member, Fellow Traveler Mid-Flight
By 4.30.15
While you might expect a pickpocket working amid a large crowd of people, it’s not the norm to worry about your possessions getting swiped mid-air. Law enforcement authorities say an American Airlines passenger flying from Los Angeles to New York yesterday has been accused of stealing from not only a fellow traveler onboard the flight, but a crew member as well. [More]
