If you bought anything from Geeks.com in at least the last year or so, you might want to start paying close attention to your credit card statements—the company sent out an email on Friday telling former customers that they “recently discovered on December 5, 2007 that customer information, including Visa credit card information, may have been compromised.” Full email after the jump.
Retail Services
Walmart Is Still Selling Recalled Lead-Tainted Bibs
Walmart is still selling lead-tainted Baby Connection bibs that were recalled last May. Reader Jeff made the discovery after his wife accidentally purchased two packs of recalled bibs for their 4-month-old daughter while vacationing in the Poconos.
Best Buy: Video Games Are Not Toys
Best Buy told Rob that his coupon for 25% off three toys did not apply to video games because video games are not toys. Sad and confused, Rob went home and searched for “toy” on Best Buy’s website. Hop across the jump to see what appeared.
Sprint: Please Keep Paying Your Dead Father's Cellphone Bill
Sprint wants Tracey Stewart to keep paying her dead father’s cellphone bill. Sprint is not completely heartless: they offered to cut his monthly rate to $10 until the contract expires in September.
Macy's Doesn't Care If You Want To Save The Planet, Forces You To Take A Plastic Bag
Some people would rather not take a plastic bag if they don’t need one, ourselves included, because a) enough with the plastic bags already b) it’s wasteful and bad for the planet to take plastic bags when you really blatantly don’t need or want them.
Chase: By Cashing This $9.25 Check You Agree To Give Us $59.99
Reader Aaron writes in to complain about a “scam” that he can’t believe is legal. Many of you know about this little marketing tactic, and we’ve written about it before, but some of you probably do not.
Does Urban Outfitters Have A Secret In-Store Website?
Reader Chaely C tried to return a gift to Urban Outfitters, only to find that the website in the store showed that her item was on sale for $19. Chaely knew her friends paid $58 for the item via Urban Outfitter’s website, and told the cashier this.
See Everything Your Friends And Neighbors Have Ever Bought At Sears
Want to see all the major appliances and repair services that your friends and neighbors… (and anyone else who you can look up in the phone book) have ever purchased at Sears?
Best Buy Employees Busted For Switching Items Inside Boxes
For those of you who were wondering why you recently bought an empty box from Best Buy, look no further for your answer. Three Best Buy employees from a Bridgewater, NJ store were busted for removing items from their boxes and placing them inside the boxes of less expensive items, which they would then buy.
10 Confessions Of A Chase Customer Service Rep
Do you know the one thing to never say to a customer service rep if you’re late on your bill? Do you know how Chase ranks you, and how you’re ranked determines whether they help you out in a bind? Do you know the best way to get what you want from customer service? After you read these 10 confessions from a Chase customer service rep, you will.
Morning Deals
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Bed Bath And Beyond isn’t doing so well now that you’re having trouble tapping that sweet, sweet home equity to buy 8 zillion thread count sheets. The WSJ says they’re discounting their merchandise heavily to try to tempt you. [WSJ]
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A roundup of the best, basic, no-frills, low-cost cellphones. [Cnet]
Researchers Accuse Sears Of Distributing Spyware
Not content with having some of retail’s worst customer service, Sears has decided to wring out more dollars from its customers by jumping into the spyware game. Sears recently sent out an email inviting customers to join “My SHC Community” where they will have a chance to earn fabulous prizes and journal their online shopping experience. All you gotta do is provide your address and install a little ComScore program that monitors your every single step on the internet, from Sears to Myspace to your online banking, to your email headers.