Retail Services
Morning Deals
By 1.22.08
Verizon Call Center Manager Found Asleep On The Job
By 1.21.08
This is a picture of a Verizon call center manager sleeping on the job, according to The Call Center Blogger, who writes:
Mr. Operations Manager with last name Changco ( previous from Sykes! Anybody know him? ) is always in the habit of sleeping on the floor during work time and could care less if others, especially his agents, see him on the floor dozing off to Lala-land. My friend says he also has a penchant of passing his deliverables to his subordinates while he comfortably takes his shut-eye. He also reminds the poor agents to submit the reports to him instead of his boss supposedly so he can take credit for the agents’ work! Ang sabi pa “Ang dali lang pala nito!” Nyahaha!
If you’ve ever wondered why outsourced customer service sucks, maybe it’s because they’re hiring jokers like Corey Changco to run their call centers.
Suing Big Companies In Small Claims Court Is Fun And Easy
By 1.21.08
Taking a big company to small claims court sounds like a big hassle but reader Bill has done it successfully three times. He says the time and effort spent on taking a company to small claims court is far less then how it long it takes to get companies to fix above-average in complexity problems. [More]
Morning Deals
By 1.21.08
By 1.20.08
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“Excessive price-scanning errors” earned the Kmart in Madison, North Carolina a $5,000 fine from the Department of Agriculture and Consumer Services. [Eden Daily News]
Shopping Begets Shopping
By 1.20.08
Put down the credit card, you unstoppable spending machine. Groundbreaking research shows that shopping leads to more shopping; not, as some predicted, happiness. Once you start buying, you build up what researchers call “shopping momentum,” and then you can’t stop.
By 1.19.08
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Walmart is offering $10 gift cards to gamers whose pre-orders for Super Smash Bros. Brawl were unexpectedly canceled.
How To Buy A New Mattress
By 1.18.08
Elizabeth Mayhew of the Today Show gives a primer on mattress shopping, including the basics on types of mattresses, cost differences, what to look for, and when to replace your old one. “If you are a couple, shop together and if possible bring your pillows with you. Make sure you lie on a mattress for at least 10 minutes in your normal sleep position. Cuddle on it, and engage in light foreplay through your street clothes.” Okay, we made up that last sentence.
$40 Airline Surcharge Rolls Forward After $50 Surcharge Rolls Back
By 1.18.08
Seeing that a $50 fuel surcharge wouldn’t stick, airlines backed down from it, only for most of them to roll out a $40 surcharge. As of now, of the legacy carriers, only Northwest and US Airways have yet to match the increases. Based on how these things trend, airfare bloodhound Rick Seaney expects Northwest and US Airways to pricematch over the weekend. So, if you like flying either of those two airlines as opposed to the budget airlines, buy your tickets now.
By 1.18.08
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In the first cost-cutting move by new Sprint CEO Dan Hesse, 4,000 jobs were cut. Its stock subsequently sunk 26% to a new 52-week low of $8.56. Wall Street is overreacting, we have this feeling in our heart of hearts that Hesse can turn things around. [Reuters]
Man Turns Chevy Trailblazer Into Giant Cellphone
By 1.18.08
Wayne shares a cool Chevy/On-Star/Verizon billing hack that reduces his monthly bills:
I just bought a new Chevy Trailblazer which came equipped with On-Star and hands-free phone service. The hands-free service was provided through a pre-paid plan with Verizon Wireless. I called Verizon and they actually put my Chevy onto my already existing Family Plan for $9.99 a month. Now, my car is a giant cell phone with all the same calling features of a regular phone ( Verizon to Verizon for free, free evenings and weekends, etc… ).
Sweet deal, no doubt it would work for any other car prequipped with On-Star. Anyone else hack their car’s hands-free service in a similar way?
Amazon Lets You Subscribe To Your Toilet Paper
By 1.18.08
Amazon’s new “Subscribe & Save” service lets you sign up to receive shipments of certain goods on a regular basis, meaning that now it’s possible to subscribe to your toilet paper. Or cereal. Or Priolsec. They’re also offering a 15% discount to subscribers. You can choose whether to have the items shipped once every one, two, three or six months. Shipping is free. The service also sends out emails reminding you of an upcoming shipment, with an option to cancel. GTPD: Getting toilet paper done. Nice!
Morning Deals
By 1.18.08
Best Buy Private Label Digital Photo Frame Ships With Trojan Pre-Installed
By 1.17.08
Engadget reports that they have a leaked internal memo from Best Buy about a digital photo frame that shipped with a Trojan pre-installed
Shank Found Inside Mattel Polly Pocket Toy
By 1.17.08
Here’s a story that makes you wonder what sort of tools the workers at Mattel’s factories use. A “shank” (a blade wrapped in electrical tape, to be exact) was found inside a sealed Polly Pocket toy purchased at Walmart.
Walmart's Debit Card Has Lots Of Hidden Fees
By 1.17.08
Great idea, tap into the “unbanked,” and then rip them off. Here’s an even better idea for potential Walmart Debit Card users: cash! No fees!
GameStop Will Not Accept Defective PS3 Exchange Because Of Serial Number Mistake
By 1.17.08
Reader Ben’s receipt doesn’t match the serial number on his defective PS3, so GameStop and Sony are refusing to repair or exchange it.
Morning Deals
By 1.17.08
