When placing an order at a fast food restaurant it is, unfortunately, not entirely uncommon to receive the wrong – but still edible – item. However, one Illinois couple visiting McDonald’s this week says that was not the case.

The pair tell ABC7 WLS in Chicago that the double cheeseburger they ordered at a local McDonald’s restaurant turned out to be a wet rag instead.

The couple ordered their meal from the drive-thru at the Golden Arches and headed home to eat. After unwrapping the not-so-delicious meal, they called the restaurant.

“He just says, ‘Come in, I’ll give you another McDouble.’ Well, you know, that’s not the point,” the woman recalls. “I got a rag, no apology, no nothing.”

The manager of the restaurant – who did eventually apologize to the couple – tells WLS that he is taking the matter seriously and currently looking into the claim.

Elk Grove Village McDonald’s Served Rag In A Burger Wrapper, Couple Says [ABC7 WLS]

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