You would think that when ordering an item online for in-store pickup, a retailer would package the item in an efficient way, perhaps putting it in a box with other tools being shipped to the store. No. Not at Victor’s local Sears.
Instead, Sears put his wrench in a box that could also fit a few dozen more wrenches. “I made a comment to the clerk when I picked it up about how wasteful that was and they said they see it all the time,” he writes. “Huge boxes used to ship very small items from the distribution centers to the store.” Maybe there’s lots of room in the truck, or this is an anomaly, like it was the only hardware item bound for the store that day. Much like the camera charger strapped to a pallet, at least the wrench won’t get lost?