PayPal Discontinues Mobile Check Capture As Of, Um, Yesterday

Image courtesy of André-Pierre du Plessis

Justin uses Paypal’s mobile check deposit feature, because that’s a service that his credit union doesn’t offer. He wasn’t happy when he received an e-mail from the company yesterday saying that they would be discontinuing the service. Then he saw the end date: Sunday. They were yanking the service with no warning.

Here’s the e-mail that he received:


We’ve updated our services.

On June 15, 2014, the PayPal Mobile Check Capture service will no longer be available. But don’t worry, you’ll still have access to your transaction history of the checks you had captured through PayPal and can go back to review them at any time. We’re sorry if this is an inconvenience.

If you have any questions, feel free to visit our Help Center. We’re always here to help.

“Thanks PayPal for the advance notice,” Justin wrote to Consumerist. “And the inconvenience — my credit union doesn’t offer this…”

We can’t find any other mentions of this change online: if you’re a user of PayPal’s mobile app and received this notice too, let us know! We also contacted PayPal for a statement and will update this post as soon as we hear something back. PayPal got back to us, and a spokesperson sent the following statement:

As of June 12, 2014, we will no longer offer the Check Capture capability in the PayPal Here app; however, merchants can record checks within the PayPal Here app the same way you record cash. Additionally, as of June 15, 2014, you will no longer be able to deposit checks into your PayPal account using the Mobile Check Capture feature in the PayPal App. Checks have become a less common way to pay for things and many of our customers have either fully moved away from checks or have other ways to pay. In doing this, it allows us to focus on our primary mission, creating a truly digital economy – whether shopping online, paying a friend, or using a mobile device to pay.

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