When You Play For The Golden Poo, You Win Or You Die…

This Valentine’s Day, send your least-favorite business a vase of wilted weeds in the form of a Worst Company In America nomination.

That’s right, nominations are now open for this year’s Worst Company In America tournament!

Between now and 5:00 p.m. ET on March 2, let us know about those companies that most deserve to be honored with the Golden Poo.

As always, nominated companies must regularly provide goods and services to American consumers.

Here’s a link to last year’s WCIA bracket, which ended in BP barely squeaking by Bank of America to win the title. In fact, the fight was so close that we gave BofA our first-ever Silver Poo to honor its valiant effort.

Send nominations to WCIA@consumerist.com before 5 p.m. ET on March 2.

In order for nominations to count, they must be e-mailed. Nominations left in the comments will not be counted.

Brackets will be announced March 12. Voting will begin March 13.

Best of luck, and may the worst company win!


Edit Your Comment

  1. Cat says:


    Nominations are now closed.

    • Emerald4me says:

      One word for y’all: Sears.

    • raydee wandered off on a tangent and got lost says:

      As much as I am inclined to agree, I think that WCIA is not just about the single worst, but also providing a sort of … warning sign to companies whose quality of products and services are slipping into the Danger Zone.

    • rushevents says:

      T I C K E T M A S T E R ! ! ! ! ! ! ! ! ! ! ! !

      I hate them so Much!
      – Homer Simpson (well I’m sure that’s what he would say if we asked him anyway)

  2. Don't Bother says:

    So many choices!!! PayPal? Comcast?? Bestbuy???

    It’s like Christmas again!

  3. CrankyOwl says:

    Bofa needs to be retired from the competition because they’ll always win. Put ’em in the WCIA Hall of Fame or something. It’s like how the same actors keep winning an Emmy year after year – it’s not fair to any of the other deserving candidates.

    • Don't Bother says:


    • InsertPithyNicknameHere says:

      I don’t know – with the Regretsy fiasco, I’d like to think PayPal has a fighting chance this year.

      • catastrophegirl chooses not to fly says:

        i’m pretty mad at paypal for 2011 personally for deciding that the best way to notify me that my account needed extra security questions answered was by flagging my transaction with a retailer as fraudulent. one that i’ve bought electronic peripherals and accessories from several times a year, via paypal, for almost a decade.
        so… personal experience, regretsy and the violin fiasco, i’m definitely nominating them. i doubt they’ll “win” but it might get their attention if they make the bracket

    • Tyanna says:

      Give them a life time fail award?

    • Me - now with more humidity says:

      Right. Like when John Laroquette pulled himself out of Emmy consideration after winning for Night Court a gazillion times. I like it!

    • thomwithanh says:


    • Loias supports harsher punishments against corporations says:

      Companies sponsor everything these days. Perhaps we should rename it the:

      Bank of America Stadium
      Worst Company in America Competition 2012!

  4. Bluth_Cornballer says:

    After just getting hit with a $30 unavoidable service charge on some tickets, I hope that this is Ticketmaster’s year to hoist the poo.

    • dpeters11 says:

      At least they put the fees upfront now. I just bought tickets and it gave the price+fees right in the seat level selection. Only thing that got added on later was if I didn’t choose free ticket delivery and tax.

    • Greg Ohio says:

      It will never happen. Why? Because Ticketmaster is much smaller than the usual suspects, BofA, Chase, and BP.

      The Poo need categories so smaller companies get their fair chance.

  5. raydee wandered off on a tangent and got lost says:


    • Nighthawke says:

      Seconded. They have been concentrating too much on focus groups and not the current trends.
      Their current gadgets are flops or worse, wallet-suckers that don’t do much without some major brain action or accessories.

  6. MrMagoo is usually sarcastic says:

    AT&T Wireless for their current throttling mess.

  7. El_Fez says:

    While I know it’s small potatoes compared to the Walmarts and BPs of the world, but my god I have had nothing but The Suck in my dealings with UPS this year. So they get my nomination!

    • framitz says:

      I’ll second that emotion.
      I caught them not trying to deliver, just putting notes on doors and driving away.
      Busted the driver, got the damn package my daughter had been waiting for, filed formal complaint.

      Then there’s the lunch hour herd where I’ve seen as many as 9 UPS trucks obstructing an entire parking lot at a fast food outlet, blocking people in, parking in fire lanes, blocking the driveway…
      How DO the UPS drivers in Lake Forest CA manage to coordinate lunch so well?
      Is it because they don’t but half ass do their jobs?

      If nominated UPS will get my vote this year.

      • catastrophegirl chooses not to fly says:

        hrm, yeah, i’d get behind that sentiment. UPS “delivered” an urgent, temperature sensitive [refrigerated] and time sensitive medication to one of my disabled clients by completely ignoring the request to wait for her to answer the buzzer because she uses a walker. instead he just zapped the buzzer once and started walking away – she could see him out the window while trying to get to the door. he took it back to the depot to sit over the weekend. if the customer service agent on the phone hadn’t been able to get it redelivered, a few thousand dollars of meds would have been wasted by getting too warm and she wouldn’t have been able to take it the correct day, possibly endangering her health.
        and the stuff is shipped clearly marked as urgent and temperature sensitive, with ice packs and penguin labels.
        i only didn’t nominate them because the phone support team DID save the day …. that time.

  8. May contain snark says:

    No golden poo list would be complete without the death star.(at&t)

  9. MutantMonkey says:

    Meg, was this your work? You seem to be the only Consumerist that is aware of GoT. At least to the point where it gets worked into your postings.

  10. Flik says:

    My vote was for all Super PACs. Topical AND annoying, all at once!

  11. lovemypets00 - You'll need to forgive me, my social filter has cracked. says:

    I’m ready to nominate my doctor’s office. There is another patient with the same first and last name as me (different middle name). She’s about 20 years or so younger than me, and became pregnant and had a child.

    How do I know this? We had an appointment on the same day last July, almost at the same time, and were in the waiting room together. The nurse asked for us by first name, then whispered first and last name, and then we had to go to the desk to sort out which one of us was getting which appointment.

    Here’s where the Golden Poo award comes in. Since that day, I have been inundated with all manner of pregnancy junk mail, advertisements for obstetricians, telemarketer phone calls, coupons, magazines, and anything else you can imagine. No matter what I do, it won’t stop. I did get Gerber to stop sending me crap about insurance when I stuffed everything back into their postage paid envelope and sent it back with a note pleading to be taken off their lists, but that took three tries and a phone call to boot.

    Now stuff is coming under my nick name as well as my given name. The only bill I know of that appears with my nick name is my Comcast bill, because years ago when Cox or Adelphia set up my account, that’s what they used. Geez, this is like playing a losing game of whack-a-mole!

  12. Cicadymn says:

    Game of Thrones AND WCIA…

    This year is going to be brutal.

  13. areaman says:

    There’s no way all the robo signing mortgage companies can make it but here is a list of the worst five:

    Bank of America
    JPMorgan Chase
    Wells Fargo

    And we can’t forget Worst Buy, another perennial favorite.

    • missminimonster says:

      Best Buy is annoying but they haven’t messed things up for people nearly as thoroughly as the big banks have. Picking just one bank from that list to nominate was hard.

    • Snip says:

      I’ll second the Wells Fargo vote. I was a happy customer of Wachovia. Now Wells Fargo has taken over my account and is charging me fees that Wachovia used to waive, and they’re trying to tell me I always had such fees assessed on my account. Smirky bastards.

  14. Tim says:

    Consumers Union.

  15. drtrmiller says:

    Everyone vote for eBay! Send in your nominations!

  16. StupidSTUPIDLogin says:

    Everyone vote for SONY, for shamelessly supporting DRM, SOPA, PIPA, and their crimes against hacker George Hotz (and thus, the entire hacking community).

  17. Thyme for an edit button says:

    It’s going to be BofA this year, I just know it!

  18. SporadicBlah says:

    Wal-Mart for selling us cheap Chinese crap at high prices now that they have successfully eliminated almost all of their competition.

  19. Jawaka says:

    My God, has it been a year already?

  20. Jawaka says:

    I think that my nomination is going to be the US Government for its continued mis-managing of my tax dollars.

  21. gman863 says:

    The Golden Poo has reached the point where it needs to be bracketed by category (much like the Oscars and Grammys).

    Once the Golden Poo is awarded to a worst in a given category, these “final four” should duke it out for the overall worst company.

    My suggestion for the brackets and nominations for each:

    Worst Financial Services Company (Chase, honorable mention to Suzie Orman’s debit card)

    Worst Service Provider (Clear 4G, Comcast)

    Worst Retailer (Best Buy, with an honorable mention to Sears)

    Worst Manufacturer (Foxconn, Apple)

    • InsertPithyNicknameHere says:

      Out of curiosity, would that put Paypal under “Financial Services” despite their repeated protestations that they are not a bank, or under Retail for their relationship with ebay?

      • gman863 says:

        Since their primary business is handling money, yes.

        Other “financial services” in this category could include payday lenders and credit card companies such as Discover.

  22. Coelacanth says:

    I’d like to sacrifice Apple to The Drowned God.

  23. swehrung says:


    • Agent Hooter Enjoys Enhanced Patdowns says:

      Agreed. Esp after they decided helpfully to “add” a bonus TV channel package to my account when I don’t have cable. Douche-nozzles.

  24. ArizonaGeek says:

    Ticketmaster! Paypal! Bank of America can go to the top! Again!

  25. SPOON - now with Forkin attitude says:


  26. TouchMyMonkey says:

    Koch Industries. I have no idea what they make, other than misery and bad politics, but they’re a company and they need to be brought down a peg or two.

  27. TimelessFinanceCom says:

    Caterpillar, aka Scaterpillar, for refusing to negotiate with 400 Canadian employees in London, Ontario, locking them out, and then laying them all off to head south of the border and hire desparate scabs. Did I mention that they took millions of dollars in taxpayer subsidies in the last 5 years? Without good jobs, we won’t be able to afford to build the infrastructure that requires their heavy equipment. But I guess it’s for the best. Scaterpillar’s quality is terrible compared to its competitors.

  28. Snip says:

    Petsmart. Their customer service has gone down the tubes lately.

  29. thomwithanh says:

    “As always, nominated companies must regularly provide goods and services to American consumers.”

    So is Foxconn a yes or no?

  30. mike_bruns_99 says:


    How many bounced monitors and denied insurance claims does it take?

  31. LightningUsagi says:

    Paypal better be in the list, with all the crap (poo) they’ve pulled this year.

  32. Razor512 says:

    Comcast, AT&T, and all other ISP’s with bandwidth caps

  33. dragonfire81 says:

    Ocean Marketing.

    I was also going to nominate Susan G Komen for the Cure, but I’m not sure if charities are eligible. They DO provide services to consumers.

  34. SenorAnderson says:

    I think the single worst company I had to deal with this year was Hotels.com, but I doubt this will be a popular choose.

  35. imasqre says:

    Pet Society!

  36. mickey says:

    This company likes to operate on the down low, so it’s not as familiar to Americans as BofA or WalMart, but Monsanto is about as heinous as they come. We can thank them for Agent Orange, DDT, PCBs, dioxin, rBGH (growth hormone given to cows to increase milk output), genetically modified franken-crops, and dozens of highly toxic Superfund sites, to name just a few.

    Just a little more heinous than getting the shaft from a bank or PayPal.

  37. mianne prays her parents outlive the TSA says:

    Once again, I will nominate the TSA. I got plenty of support last year, but it was not considered a “business” by TPTB.

    I’d contend that they are in the business of inconveniencing and humiliating travelers while pretending to improve security, meanwhile destroying more and more of the Bill of Rights. Perhaps it’s that they only confiscate goods rather than produce them, steal them rather than inspect them, and acquisition goods in the form of body scanners and gloves at taxpayer expense.

    I still hold out hope that John Pistole might win the Golden Poo this year.

  38. DjDynasty says:

    Chicago Tribune– Fired their executives, with HUGE severage packages, Those executives now OWN the Chicago Sun-Times.

    Moved all printing of both papers to the Tribune Facilities, Fired all Sun-Times Employees except for a few reporters and an editor. Carriers are all Tribune Contracts. Oh, And in addition- They pay less NOW in the 21st century per paper delivered, than they paid in the 80’s. The average carrier makes $15.00 a night, it used to be $100 a night.

    To top it off, if a customer picks up a phone and dials 1-800 tribune, and DOESN”T pay their bill with the representitive, the carrier get’s charged a complaint fee. Even if the customer calls to say they have the best carrier in the world. The way the tribune figures it, One way or another, SOMEONE is paying for them to operate customer service which is in Asia. They don’t care enough about Customers to actually pay carriers enough to care if your paper is in your driveway, the street, the yard, under your car, on your roof, in your bushes, or up your ass.

  39. PhiTauBill says:

    Another short list for the final four… BoA, TicketBastard, ComCrap, and Deathstar/AT&T.

    That said, Consumers Union gets an Honorable Mention for firing Ben and turning my former favorite website into a seemingly endless list of regurgitated How To Article’s from Phil… SERENITY NOW!

  40. Loias supports harsher punishments against corporations says:

    Thank you for the GoT reference.

    Just finished book 4.

  41. MedicallyNeedy says:

    Koch Industries for killing the planet. http://www.kochind.com/

  42. exscind says:

    SONY, a thousand times over.

    BOEING, for reneging on years of very specific promises to bring manufacturing jobs to Wichita KS after growth heavily aided by city and state cooperation. After winning a lucrative contract with intense local assistance, they announced mass layoffs and relocation of all operations, destroying the local economy.

    The MPAA, for supporting DRM/SOPA to the point of insulting consumers and taking a big dump on the First Amendment. In their own ironic and hypocritical words: http://t.co/olgpf2Nu

    ZYNGA. I don’t think they’ve ever been a contender and I can’t imagine why not.

    UBISOFT, for loading their PC games with such ridiculous DRM that it actually breaks them and punished the paying consumer. French company but obviously still relevant in the US.

    TICKETMASTER and MONSTER (Cable). They haven’t pulled any new fiascos but they’re still completely despicable.

    TITLEMAX, RENT-A-CENTER, and similar sleazy companies that prey on the desperate and/or ignorant.

    MARVEL COMICS. Gary Friedrich and (the heirs of) Jack Kirby. ‘Nuff said.

  43. Murph1908 says:

    I would like to nominate George R.R. Martin for the golden poo award, since he shovled 1600 pages of shit our way with the last 2 books.

    • Coelacanth says:

      I haven’t found Dance of Dragons nearly as boring as Feast for Crows… Then again, I still have about 100 pages left of the last book, which could yet sully my opinion.

  44. kkcajun says:

    ATT – With the break up of all the Ma Bells long ago, ATT has now aquired most all of them again. POTS line had increased to over $30 a month so that had to go. ATT UVerse TV and internet also just raised their rates. so looks like I’m headed back to free TV and will seek a new internet provider once my 1 year commitment is up. Adios

  45. exscind says:


    You may not have heard that name, but trust me – if you use the Internet, this is a HUGE one!

    IAC owns many internet and media brands – several of which are legitimate, but also many of which are detestable adware/spyware/homepage hijackers including the some of the most prominent offenders:

    * Mindspark Interactive Network
    * MyWay (MyWay Search Assistant, MyWay Speedbar, MySearchbar)
    * MyWebSearch toolbar
    * MyFunCards
    * Cursor Mania
    * Zwinky
    * Smiley Central
    * Webfetti
    * Popular Screensavers
    * MyWebface
    * OurBabyMaker
    * Ask.com (best known as a toolbar installed by default with Java)

    Take it from an IT professional; half my job is removing this sh–, er, POO – from users’ computers.

    Please second this nom – these guys have been anonymous too long and deserve to get reamed!

    • exscind says:

      If parent company IAC is too broad of a target, MINDSPARK INTERACTIVE NETWORK is the immediate brand behind everything in this list except the Ask.com toolbar. Unlike parent IAC which has some legitimate products (Vimeo, CollegeHumor, Dictionary.com), Mindspark is pretty much all rotten.

    • gman863 says:

      I have mixed emotions on this one. To paraphrase Frankenstein:

      Malware BAD!!!

      Customers paying me to remove it GOOD!!!

  46. Trireme32 says:

    How ’bout Netflix?

  47. working class Zer0 says:

    Wouldn’t be a contest without

    It would also be great if we could vote for the Government.

  48. thomwithanh says:

    US Airways

    -Would love to see a match up against Spirit Airlines

  49. bugpaste says:

    UPS, Comcast, Rent-A-Center, any and all payday loan companies.

    Does the US Postal Service count? It should. It’s hard to go a week without them fucking something up for me.

  50. Emerson says:

    Call me crazy, but I wonder who would win the best company of America???

  51. Aryana says:

    Can we nominate Consumer Reports for showing Ben the door? Just wondering.