Best Buy Apologizes If Your Item Doesn't Cost What It Says Due To "Technical Difficulties"

So you thought you just scored a sweet deal on something at Best Buy? Sucker! It’s just that they’re having some problems putting the right prices on their items. You’ll find that out when you get to the cash register, or from handy signs posted about the store.

Consumerist reader Garrett spotted these signs sprinkled about his local Best Buy, reading: “Due to technical difficulties beyond our control, some price tags may display incorrect prices or pricing errors. We apologize for any inconvenience this may cause.”

Of course, that could go the other way, where you might think a DVD of Gigli is $1,499, only to be pleasantly surprised that it’s actually free. Perhaps they should invest in a back-up price gun.

Garrett adds: “I guess if the computer prints a wrong price, they have no choice but to post it? This example is the first thing you see when you walk in the front door, really sets the tone for the whole experience!”

High five, Best Buy! You never cease to amaze us with your ineptitude as you blunder your way about the retail world.


Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.