Luke experienced the strangest coincidence recently. He didn’t get the Vegas show tickets that were part of his vacation package because the transaction went through 23 minutes too late. One morning, he hung up after yet another fruitless phone call to the company. Later that day, Southwest Vacations called him up to let him know that they would be sending the tickets after all. Hooray! Victory! What happened in those few hours to change their minds? Well, you may remember that Luke’s story appeared on this site a few weeks ago.

Luke wrote to us the afternoon after his story ran:

Just wanted to say thanks I spoke with Southwest at 9:00 am and they basically told me there wasn’t anything new to report. About an hour after the story ran I received a phone call and they claim they will be providing my tickets.

The next day, he confirmed:

Laura, just got off the phone with Southwest Vacations, the provided me a conformation number for my show tickets. I feel redeemed! Thanks for all your help, your site accomplished what 8 emails and 10 phone calls wouldn’t do.

Yay! Have a great trip, Luke.

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Southwest Vacations Lets Deal Expire, Sends You To Phone Sex Line To Complain

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