UPDATE: Here’s the video!
If you’ve ever banged your head against the brick wall of calling customer service, you’re going to love CBS this Sunday at 9 am Eastern/Pacific. Check your local listings.
Right at the top of the show is “Your Call Is Not Important To Us,” all about the horror and suffering locked-to-the-flowchart call centers have wracked upon the American consumer. I got interviewed for it so you’ll see some crazy tales that first broke on Consumerist.com or we helped blow up. Go Team Fedora!
Sunday is also Daylight Savings Time where you set your clocks back an hour, so you’ll have an extra hour to get your Lucky Charms ready before the broadcast.