When you call up customer service, would you like to hang up with your issue not fixed at all? How about leaving the conversation angrier than when you started it? Here are three excellent tips for not getting what you want whatsoever when you complain to a company:

1. “Call employees incompetent.”
A general non-starter.

2. “Complain about something they can’t control.”
Head, meet brick wall.

3. “Threaten to sue or never do business with the company again.”
Then why should the company care about helping you out?

How to take your complaint to the next level [Elliott]

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