AUDIO: Listen To AT&T Ask Customer To Stop Sending Them E-mails

Earlier today, we posted about an AT&T customer who, having attempted an Executive E-mail Carpet Bomb on some biggies at the telecom behemoth, received a phone call letting him know he would receive a cease and desist notice if he continued to send e-mails. Now, there’s audio of the AT&T rep giving the customer the warning via voicemail.

The customer, Giorgio, posted the audio on his Tumblr page, along with what he claims is the text of the offending e-mail that caused AT&T to threaten legal action.

[Flash 9 is required to listen to audio.]

8,617 plays

Here is what Giorgio says he wrote to AT&T:

Thanks for making the switch to a Sprint HTC Evo an even easier decision. I don’t think even Steve Jobs can spin 2GB for $25/month as a good thing for the consumer. I may not use 2GB/month today, but the point of these devices (iPad 3g, iPhone 4G, etc.) is that we’ll be able to do more and your network either can’t handle it, or you’re just trying to squeeze more money out of your customers. The $15/month 200MB plan is just a crappy anchor price that makes the $25 plan look like a better deal than it really is, given that the $30/”unlimited” plan goes away.

Please don’t have one of your $12/hour “Executive Relations” college students call me – I’ve found them to be generally poorly informed ( readers know more than they do about AT&T) and they have little authority to do anything sensible.

This is simply a soon-to-be former customer feedback.


Giorgio G.

So Long, And Thanks For All The Fish [Tumblr]

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