Got a Super 8 customer service issue they’re not being so super about, and regular customer service leaves you with a dull metallic taste in your mouth? Try one of these escalated points of contact.

John Valetta’s (President) at 973-753-8302 or Jim Darby (VP Operations) office at 973-753-8310.

John’s secretary’s name is Ellen. She’ll call and scream at customer service for a while until they get it fixed.

If you do call 1-800-800-8000, ask for the Presidential Line, which is a special group of agents specifically charged to handle big issues.

If you don’t get anywhere with that, ask for Margo Beckwith-Byrne, who is in charge of all the call centers for Super 8.

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