A viewer recently wrote to Ellen DeGeneres asking if she’d ever tried to open the Cover Girl Simply Ageless foundation that she endorses. The answer, it seems, is no.

We’re going to give her the benefit of the doubt (picking on Ellen seems wrong, somehow) and assume that she has actually used the product before, but it’s still sort of odd that she can’t open it. Also, apparently the container is so hard to open that there are actually instructions on Cover Girl’s website, and an 800 number to call if you still can’t get it open.

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