Comcast Unleashes CustomerCentral

Comcast sent me an e-mail with this alert/warning that the company is about to change its billing/customer service interface.

The oddly formatted Comcast customerCentral promises you’ll be able to pay your bills online, manage email accounts, update personal preferences and get help and support — all of which could be done before. Well, that is if you consider what Comcast does when you call them “help and support.” I perused the apparently redesigned site and didn’t notice any significant changes.

Have any of you tried this redesigned billing site and found something I missed? It would be great if Comcast actually made some changes for the better, but because this is Comcast I’ve got to admit I’m sort of waiting for the other shoe to drop here, like the scene in “It’s Always Sunny in Philadelphia” episode “The Nightman Cometh” where Charlie tells the gang he’s staging a musical, and they all reply “Who’s the mark?”

Comcast customerCentral [Comcast]

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