VoIP-News has posted 50 ways to get a live person when you call customer service (an increasingly rare occurrence). My favorite is no. 32:

Do nothing. By doing nothing, you can trick the PBX into thinking you have a rotary phone and force it to get you an agent.

There’s something beautiful about its passive aggressive approach and taking advantage of their need to maintain legacy support for a quaint technology of yesteryear.

PBX Hell: 50-Plus Hacks and Tips to Get to a Real Person at Any Corporation in 10 Seconds or Less [VoIP-News] (Photo: termie)

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