Kudos to Travis! He lost 35 pounds recently, just in time for swimsuit season. Happy with his weight loss, he took his Men’s Wearhouse suits in for the free alterations for life he was promised at the time of purchase. Unfortunately, Men’s Wearhouse wasn’t as thrilled with Travis shedding his college beer belly. They called his weight loss too extreme for their free alteration program, and demanded $50 per pair of pants. See what Travis has to say about this, inside.
A year ago I bought two suits after graduating college. That being known, after 4 years of college-style binge drinking and fast food I had plumped up a bit. Upon purchasing the suits from Men’s Wearhouse I was told free alterations for life. One year later and 35 less pounds (which isn’t a lot, but a decent chunk) Men’s Wearhouse wants to charge me $50 per pant alteration because I lost “too much weight” and they will have to “cut” the pants, whatever the hell that means, and “cutting” is not included in free alterations. On top of it all, they would need more than a week to do the alterations. You would think I went from morbidly obese to extremely thin as big of a deal they were making it. Nevertheless, I took my pants and left. Forget that.
I’ll definitely never shop at Men’s Wearhouse, or even return for alterations. Especially the location in Topeka, Kans, who initially exploited my lack of suit knowledge to tack on many unnecessary additions to my purchase with guilt trips and more (“Anybody interviewing for a position HAS to have…[product]”) and the location in Addison, Texas for telling me I’ve lost too much weight over the past year.
The Men’s Wearhouse website has this to say about their free alterations program:
We re-alter any previously altered seam free of charge. Because you never know when you’re going to gain or lose a few pounds.
So what’s the definition of a few pounds? If you brought the pants in during the weight loss, say every week or so for several months, would it be covered? Anyone know?
And Travis, there’s no shame in learning how to wield a needle and thread. Doing your own repairs and minor alterations could save you a lot of money, and some chicks dig a guy who’s good with his hands!