This Bath & Body Works Doesn't Accept Cash

A.A. sent us these photos, and writes,

That’s the sign I saw at the Bath & Body Works store in a Tanger Outlet Mall in Pigeon Forge, Tennessee. I didn’t go inside to find out if my legal tender was no good there or what, but I’m a fan of the site and thought y’all would get a kick out of the pics.

The U.S. Treasury says that’s fine, stores don’t have to accept cash. We’re just worried the people in Pigeon Forge know something about the U.S. dollar that we don’t.



Edit Your Comment

  1. It’s possible they were running low on change when the photo was taken.

  2. ptkdude says:

    or perhaps they were waiting for someone to come in who could open the safe.

  3. renegadebarista says:

    This happened once at a store I worked at. We came in and the safe had frozen up and instead of opening late, we went ahead and opened and just took credit cards and checks while we waited for the safe company.

  4. BlueModred says:

    “The U.S. Treasury says that’s fine, stores don’t have to accept cash. We’re just worried the people in Pigeon Forge know something about the U.S. dollar that we don’t. “

    So what are they paying with when they swipe their credit cards in the middle of Tennesee? Marshmallows? Yen? RenMinBi?

    Very ignorant statement, and a pointless post.

  5. parad0x360 says:

    I dont understand how it can be legal for a store to not accept cash. Just doesnt make sense.

  6. BlueModred says:

    @parad0x360: It basically comes from the fact that they can deny service to anyone for any reason, including payment method.

  7. rdldr1 says:

    When I used to work retail, one time my store didnt have any cash. This was because that particular day was a holiday and all the banks were closed. My store couldn’t make any financial transactions that day, hence the lack of cash.

    This “lack of cash” means that all that may be in the register is $20, $50, or $100 bills. We couldnt make change with the lack of smaller bills. Hence we were “credit card only” because of the emergency.

  8. Chris Walters says:

    @BlueModred: Yes, that was part of the joke.

    Don’t leave comments that unnecessarily editorialize on your perception of the quality of the post. You’re wasting commenter space and disrupting the whole point of the commenter section.

  9. Chris Walters says:

    In fact, let me jump in right now and say that if you’re leaving a comment to register your absolute, soul-killing disgust at how stupid this post is, DON’T. Move to the next post. This is a bad habit that needs to be broken.

  10. andrew1180 says:

    I dont blame them. If i had a store, i would only accept puppies as payment.

  11. SOhp101 says:

    That B&BW looks very similar to the one in Fullerton, CA.

    I hate almost every store in that entire plaza.

  12. Jean-Baptiste Emanuel Zorg says:


    So what are they paying with when they swipe their credit cards in the middle of Tennesee? Marshmallows? Yen? RenMinBi?

    Sigh. I know that using “US Dollars” as both a unit of currency (which applies to CREDIT transactions as well) and as a generic way of referring to actual US currency (i.e. legal tender) can be confusing, but really, dude, this joke is nowhere near as funny or cutting as you think it is.

    Very ignorant statement, and a pointless post.

    I agree. hopefully you’ll put a little more thought into your next one. ;-)

  13. BlueModred says:

    @Chris Walters:
    I really do apologize, I didn’t realize it was supposed to be a joke…
    I’ll go cower in a corner embarrassed.

  14. @Chris Walters: How about a “stop blaming the poster” article?

    I agree that it’s pretty easy to move on. There are plenty of posts in the sea and each one is unique, like a flower. Some flowers are lame, but that doesn’t mean I have to say “You’re ugly, flower, and nobody likes you. It’d be better if you were never born.”

  15. leastcmplicated says:

    inconvenience… it’s spelled inconvenience…

  16. Pink Puppet says:

    @Chris Walters: Can you pounce people a little more often? Please? It’s so very appreciated.

  17. rdldr1 says:

    Hey Blue, you know that Naruto is for losers? Are you Asian at all?

  18. BlueModred says:

    And you eat puppies… (I think that’s what your avatar is…)

    I’ll take being a loser… lol, but seriously, I don’t get the joke here…,

    and Chris, my bad for the post. I just don’t get it.

  19. BlueModred says:

    @rdldr1: Wait, and what does Asian have anything to do with it?

  20. clank-o-tron says:

    @parad0x360: I agree it may not make business sense, but it’s legal. I actually think it’s been discussed on Consumerist before; cash is “for all debts, public and private”. Seeing as how you don’t have a debt to the store before entering it, they can refuse cash.

  21. Chris Walters says:

    @BlueModred: No problem. It wasn’t the world’s greatest joke. I save those for my emails.

  22. BlueModred says:

    AH. Makes sense then, gotta prioritize after all. :-)

  23. BlueModred says:

    I get it!!! OOOOOOOOOOOOH. The inconvenience of the DOLLAR!
    Hoho. Not enough sleep for me apparently!

    It only took like 25 minutes. rofl.

  24. parad0x360 says:

    @BlueModred: I shouldnt have said I dont understand because I do. I guess i should have said its stupid.

    If they somehow had no change then fine but otherwise all stores should accept cash.

  25. KyleOrton says:

    I wish more stores I visit would refuse paper checks.

  26. KogeLiz says:

    There was probably a problem with the register or the safe. or maybe they didn’t have any change for some reason.
    I would be nice to know how long the sign has been up…
    …even nicer if the OP called or walked in and asked what was up.

  27. loudguitars says:

    If in Pigeon Forge and you’re going to blow your cash on something as silly as Bath & Body works, you might as well just take it up the street to Dollywood. At least then you can ride some roller coasters for your $50.

  28. FromThisSoil says:

    They don’t accept cash or employees who can spell.

    See: inconvenience

  29. morganlh85 says:

    I would imagine that they didn’t have any change.

  30. joemono says:

    @Chris Walters: You’re basically saying “if you don’t have anything nice to say, don’t say anything at all.” That’s really lame.

  31. cwsterling says:

    that just kind of happened at the store I work at, we forgot to order 10’s so I had to give change in 5’s when possible, now we got the new money order in so we have 10’s

  32. shepd says:

    If you are putting this sign up because you can’t give change, aren’t you just putting the WRONG sign up?

    The correct sign would say:

    “Exact change only. Credit/debit/mondex cards also accepted. Sorry for the inconvenience. — The Management”

    Since you could easily accept cash if the customer has the change (and you’d probably be glad of it, too).

  33. spamtasticus says:

    A. The dollar has finally collapsed as I have fortold The Fed would do in all my rabbid rants.

    B. The store was out of change.


    Maybe they got a “teach you to not have change at your bussiness move” pulled on them. Like the one I pull on the poor dumb immigration guys in Managua every time I land there. It’s $5 to get through immigration and I always pay with a $100. Bastards never have change. I think 1 or 2 more years of this tactic and they will learn.

  34. ColoradoShark says:

    @BlueModred: Quatloos.

  35. Chris Walters says:

    @joemono: You can debate or argue or voice a different opinion. That’s the kind of rich response that adds to a post and benefits other readers.

    You can also trash the “mission” of the site, insult and/or blame the OP or one of us who posted it, or deliver a pronouncement on whether or not it meets your editorial guidelines for the site. This is all meta-commentary and doesn’t help add to the discussion. It turns each post into a Hot-or-Not contest where the most vocal readers tell everyone whether it’s worth being on the site. Readers can decide for themselves and vote with their attention. Unfortunately, I suspect too often a lot of readers avoid the comments altogether now because of the frequent meta-commentary–which is a shame, because a lot of the time there’s some amazing info in there.

    So, argue away, but about the content of the post.

  36. BlueModred says:

    I’ll see your Star Trek, and offer the Wheel of Time:

  37. failurate says:

    @FromThisSoil: That word is always f’n with me. Sometimes I screw it up so bad even spell check can’t clean it up.

  38. CPC24 says:

    One pizza chain has stopped accepting cash here, but for a good reason. Last year, two employees were murdered for a couple hundred bucks in the register. Turns out it was an ex-employee who had been fired for stealing.

  39. InsaneNewman says:

    I’m wondering if this isn’t just a case of a poorly written sign. Without knowing the facts, I’m guessing that this sign was meant to infer “Our machines only take credit cards – Not debit“, rather than credit being the only form of payment… I could be wrong, though.

  40. ShadowFalls says:

    As made clear, there could be many reasons why cash wasn’t being accepted. The fact it is hand written and looked pretty new resembles that as well.

    If you had went in and asked, you might have found out the answer instead of getting a picture and a half story.

  41. ideagirl says:

    @Chris Walters: Thanks for jumping in on that

  42. FLConsumer says:

    It’s even more fun when it’s a state institution that refuses to accept cash. There’s a couple of departments around my Uni which will only accept credit/debit cards.

  43. mcobill says:

    I jumped to the end because this is so stupid. Has anyone bothered to note that the sign misspelled “convenience”? I’ve been to Pigeon Forge and their school system is essentially three three Winnebagos duct taped together in an empty lot behind an abandoned Shoney’s. Perhaps the shops don’t take cash because no one can make change or read what is printed on the bills?

  44. GC says:

    The American point of view of ‘OMG I HAVE A RIGHT TO PAY WITH CASH IF I WANT AND YOU CAN’T STOP MEEEEEEEEE’ is pretty silly. Join the 21st century, folks. It’s called plastic.

    Oh, and also, don’t bother, Ron Paul crew. lol fiat money lol

  45. Skankingmike says:

    @GC: the problem with that logic is you’re putting all your trust into private corporations. A lot of people do not trust all their money to said places.

    On top of that you got a even more people now than ever before I’d imagine that have such bad credit that if they can’t get a card.. then she shouldn’t be using it.

  46. tdarkdz says:

    There is a news stand around the corner was robbed so many times a week that they decided to accept only credit transactions.

  47. barty says:

    @Michael Belisle: Probably. You get a run of people giving you nothing but $5s and $20s and your singles dry up in a hurry, particularly if you’re working off of a single till.

    Or it was possible that they weren’t able to process debit cards either. Either way, BFD.

  48. psyop63b says:

    This story is WORTHLESS. The tipster openly admitted that he did not get the full story. Now we’re making assumptions about why the sign is there.

  49. mduser says:

    The ultimate in irony would be if they had a problem with their phone lines (can’t run credit cards) or their credit card machine broke down in some form.

    Would they go to a barter system? ;-)

  50. coold8 says:


    No Cash, personally don’t mind, just use a debit card people! They will even give you points! POINTS! The only reason I carry $10-$30 in cash, is for random stupid bets so I don’t have to make a trip to the ATM if I loose!

  51. Kat@Work says:

    I rarely use or even have cash on me, but stores not taking cash is a little too reminiscent of ‘The Handmaid’s Tale’ for me…

    I really hope this was a temporary thing b/c they didn’t have change or the safe was locked, etc.


  52. As a resident of the area (when I’m not attending school in boston), I can pretty well say that the stores got hit extra-hard by tourists that day and didn’t prepare themselves with enough low bills. It’s happened at the Ben & Jerry’s I work at in the same mall.

    Luckily, there’s a lady who goes through the mall selling $1’s. They’ll have the sign down once she passes. . . or once the manager goes to the bank.

    Silly tourist towns.

  53. Wormfather says:

    @Chris Walters: Bout time you guys fought back, way to go!!!

  54. Wally East says:

    @ArmandoPenblade: Selling one dollar bills? How much does she charge for a dollar bill?

  55. bbagdan says:

    Should have put a caveat on the sign: “Unless exact change provided”.

  56. Rusted says:

    @GC: Or my point of view….if you don’t want my money, I’ll go elsewhere…with MY money.

  57. snoop-blog says:

    i’m guessing there is a legitimate reason and that this is a temporary problem. if it were a permanant policy, i’m guessing the sign would be a little more official, or at least the peice of paper would be faded/old looking.

  58. Youthier says:

    This happened at the poorly managed ice cream store I worked at as a high schooler. I was working alone (SO POORLY MANAGED), had no cash and the manager didn’t return my calls. Oh, and we didn’t have a credit card machine.

    “I can accept a check for that smoothie.”

  59. seviervilleshopper says:

    I was there shopping on that day. I even went inside. If you would have gone in, you would have found out that all their registers where down and they had to work with small handheld scanners that did not have register drawers (hence why they could only take credit cards). I was also there when the registers started to work and then the associate were more than happy to take cash. All the associates were very friendly and were happy to answer any questions. Next time, go insde and find your answer.

  60. rdldr1 says:

    @seviervilleshopper: I think the person who posted this article just wanted to be on consumerist. Rather than logically finding out him/herself why, the person just ASSumed that the store and its employees wanted to personally screw over their customers.

  61. doireallyneedausername says:

    Dollywood, here I come!

  62. JackieJoy says:

    There’s a veritable bevy of reasons why they may not have been able to accept cash that day. Safe wouldn’t open, keys were lost, registers went offline, change was low…note that none of those reasons are “because we want to screw the consumers.”

    Glad to see that halfway down the thread people started noticing the misspelling of “inconvenience.” One of my managers used to embarrass me by misspelling things all the time.

    (Is it “none of those reasons are” or “none of those reasons is?” I can never get that right.)